Hotels in Kota Kinabalu City Center, Kota Kinabalu

Good for price. Average breakfast spread and taste. Spacious room. Friendly and helpful front desk. Will come again. Less shower water pressure for normal room compared to deluxe room. Average TV channel (proposed upgrade to smart TV)

Purposely pick at the sea view room for the stay. It did not disappoint me. The room is okay, as we mostly spend our time outside more than in the room. Just during sleeping, there is a loud noise coming from above which affected our sleep. Which we couldn’t rest well but overall is okay. The host is kind and try to help. Thank you

Great things - The location of the hotel is within walking distance to the Gaya Street Monday/Night Market. Also very centralised to places you want to go in Kota Kinabalu - Good enough facilities for a short stay ard the city area. There's no swimming pool, bath tub (If you are looking for a resort type stay then maybe not). But otherwise, we had a good stay - Very prompt and good service. Some issue with the safe box and fridge but the hotel service is good and fast to resolve the issue There's no hotel parking. You have to use the public parking area (most of the time we are able to find one), but need to prepare parking coupons.

It's been the fifth day since I checked out. The deposit hasn't been refunded to me yet. I don't know if it's because the lipstick accidentally rubbed on their towels, so the deposit is not refunded. Is their towels worth rm100? I can wash it off when I rub it on my clothes, but they can't. The room is quite comfortable and well-equipped, but there is a lot of dust, and the sound insulation is not good. I was awakened by the sound of the next room in the middle of the night. 距离退房到今天第五天了 deposit还没有退给我，不知道是不是因为口红不小心蹭到他们的毛巾上 所以不退deposit了 他们的毛巾价值rm100吗？我蹭到自己的衣服上都能洗掉 而他们洗不掉 房间蛮舒服 设备齐全 但是灰尘超级无敌多 隔音也不好 半夜一直被隔壁房的声音惊醒

The room is very clean and tidy. They provide basic amenities. They collect RM50 for deposit and return after checkout (only receive cash). Nearby many restaurants so easy to find food. Smooth checkin and the staff very accommodating. Minor: the drain in the bathroom draining VERY slow, so we shower with ‘flooded’ floor. The hotel should check if there is clogging.

Luma Hotel was incredible and very clean! It had a pleasant fragrance throughout. The bellboy and attendant were outstanding. The hotel is conveniently located next to Imago Shopping Mall—just a short walk across a bridge. It’s also near several convenience stores and Chagee. The staff provided excellent service, assisting us by storing our luggage while we waited for our flight. Our room was spacious and comfortable.

Front desk service is best, friendly with most smiling face, always greeting and friendly chat to customer, bedding matters a bit soft and some spring is not well in condition, but ovell room amenities is good. However, I really wondered why a 5 stars Hotel the restaurant all size plate, bowl, even cups are so so oily, sticky, food mark, stains on almost all pieces of them, I keep on looking for more clean one but sad to said is no one is clean, really very sticky and oily, hope the restaurant can look serious on this matter, I can said I never seen such dirty plate, even I go to 2 or 3 star hotel, the plate is more clean then Le Meridien, but food and beverage is good, I love the service can custome order our favourite fresh fruit juice and coffee

Strategic location right at the KK city centre. 15min drive from the airport. Easy access to all shopping malls. Excellent sound proof room against the main road traffic. Serve good breakfast. However, the variety of dishes is quite similar such as nasi lemak, pineapple fried rice and fried noodles. I personally thought that the hotel could provide something better than that. Anyway, it was a good stay and definitely I'll come back to the hotel again. Thank you.

I would just rate it like a 4 stars hotel. Don’t expect too much, and it will be great. Breakfast just normal, waitstaff was a bit inattentive, not sure which table bring us to. didn’t book a seaview room, but my room was totally a blocked view 🤣. Can only see a huge rooftop of other buildings. But the room is clean, cleaning service quite good, I asked for more water and they did gave me more. One of the highlight could be their pool. Great sea view, I enjoyed it a lot. location is decent, still need to walk a bit to reach the main city area.

I have never stayed as good as 5 stars hotel such this Hyatt Regency in KK. Starting from reception, buttler, and front desk- all are so good in order. The receptionist who check me in was very helpful. The room perfect. Hot water is good, room is very spacefull and stunning. The decorations are just perfect, migh be Merry Chritsmas is coming. Just next time, maybe i will stay sea view. Better as have great view of KK ocean view.