Hotels in Kota Kinabalu

"Room with seaview. Great selection of breakfast but the taste still can be improve. Walking distance to major attractions in KK. Excellent connectivity to the airport. Problem with hot water. Don't have it after 7pm to 8am tomorrow morning"

"Broken hairdryer, dishwasher liquid provided without sponge, all aircond not cold and the remote control battery weak."

"On of the best hotel in KK! From front desk to housekeeping, it was such a great experience! Include your breakfast package if you decided to stay here! You won’t regret it! Spread of selection for you, noodles, rice, sushi, you name it! Definitely worth it! The scenery and view from the hotel room was breathtaking. You’re able to see Mt Kinabalu (if it’s not raining!). Sky is super bright by 5:45-6am, be sure to catch the sunrise ! Overall, no regret choosing this hotel for my 5D4N trip! 😊😊👍🏻👍🏻"

"Checked in at the hotel at around 9.30pm. I noticed the air conditiong was kinda hot. But i thought to myself, I’ll give it some time run first. Maybe it’ll get better soon. Then an hour later, it was still hot, so i called operator, and she said she will send someone to our room. Waited about 30 minutes or more, still nobody came. I called the second time, and she said she’ll get someone to our room again. And that’s it, nobody came to our room, to help us with the air conditioning. And we were to tired to wait already. So My 8 month old baby sleept sweating that night and i had to fan him with the note book that they put beside the bed. Upon checkout, I complained to the receptionist and the manager about the incident, and they checked on their system that the issue had been resolved. Which was abvioustly a lie. So the manager said he will investigate the matter and he promised something to me. So i hope he keep his words. I’m a regular here, so i know there was something wrong with the air conditioning. I know the quality of the hotel. So let’s see wether the manager is serious about his words."

"The location is actually great. You don't have to keep going to Gaya Street; a taxi ride there is only about 5 minutes and a few dollars. The advantage of this location is that there's no traffic congestion and there's ample space outside. The front desk staff was very welcoming, and check-in was super fast. The view from the room, apart from the river being dirty as some negative reviews mentioned, was fantastic. You can see both the sunset and planes. The room size is generous, perfect for a family with no issues. It comes with a microwave, fridge, and cutlery. Everything was perfect except for the slightly broken showerhead and the not-so-thorough cleaning. The key thing is the excellent soundproofing; plane noise in the room was minimal. The pool looked amazing, but unfortunately, I didn't have time to use it, only to look. Overall, it's great value for money. If you're going to nitpick, you might as well stay home or deal with the crowds at domestic attractions."

"Travelled with my son for the first time to KK. Glad we settled for Hyatt Regency, location was excellent. Short walk to Suria Sabah mall and Gaya Street night market was just a street away. Grab to places like Imago Mall, Sutera Harbour and Airport cost between RM5 - RM9. Room was big and beds were comfortable, only downside was that the aircon was still warm at 19 degrees. Pool was average. Breakfast buffet was good. One thing that definitely stood out was the service by the hotel staff. We arrived at 12pm with the initial thought to drop off our luggages first but they allowed us to check in rightaway. Housekeeping also called our room to ask if we needed anything. Will definitely stay here again for my next trip!"

"Let the picture tell you are stories, First we got into the hotel early and drop our stuff/luggage. Then, comeback again for checkin after 3 pm.. We tried to call the reception but no one answered with all strength we have to go down (lobby reception) and ask the staff to clean the room. This issue has been solved, we got a new room with sea view, thank you. I also apologize on behalf my sister if her word too harsh, to staff hotel who handling her. Thank youu."

"This hotel absolutely blew my expectations out of the water! Both the location and the accommodations were superb. It's strategically located on a corner, directly across the street from the jetty, making it incredibly convenient for island-hopping excursions. We spent four days island hopping, and I must say, the two captains, especially for the mangrove and outer island tours, were absolutely hilarious, witty, and very responsible. The hotel is within easy walking distance of Gaya Street, Durian Street, and the Central Seafood Market, which was extremely convenient. Gaya Street also hosts a night market every Friday and Sunday, perfect for a leisurely stroll and sampling delicious street food. Diagonally opposite the hotel, there's a large shopping mall and a duty-free store. My only minor disappointment was that our three families were staying together. The room rates only differed by less than fifty (currency implied), but because I was with my son, I booked a twin room. It turned out to be quite small, whereas the other two families booked king rooms that even came with a living area! I was so incredibly jealous and felt it was a bit unfair! o(╥╥)o However, that didn't really impact our overall experience, and we still had a very enjoyable stay. The hotel also boasts an outdoor rooftop pool on the 25th floor. The elevators require a room key card to operate and only grant access to your assigned floor, which provided a great sense of security!"

"The Hotel is located at the area with many seafood restaurants and it is also convenient to access to different shops. On the first day, we were given a room without views that made us very unhappy. Then they agreed to change it to better views. The sensor of the light control was out of order on the third day, but they could fix it on the same day. The staff of the Hotel would send messages to connect with us. It was very helpful Hotel. Their breakfast was really fantastic, we highly recommended it."

"The check-in experience is great. The Luma Hotel team are all very friendly. Parking is available right at the entrance of the hotel for a fee of RM30 per day. They provided cold towel and welcome drink to help me freshen up after my long drive from Kundasang. The room is clean and spacious. You can view the bathtub from the bed if you open up the panels. This is great for those with kids and want to monitor them from the comfort of your bed. There is no swimming pool but this is understandable for the size of the hotel. Breakfast is decent with good spread. Not much crowd at 6am. There are 24hrs convenience stores within the same building for those who need to buy your supplies. The hotel is located near the Airport and Imago Shopping Mall. Other places of tourist attractions are also nearby if your are driving or book e-hailing services like Grab. Last but not least, I would like to thank the team for the personalised birthday card and the complimentary cake. It is truly memorable."