The Seraya Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Kota Kinabalu

The Seraya Hotel

Lot 36 & 38, Jalan Pantai, Kota Kinabalu, Sabah 88000, Malaysia
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hotel overview picture
Last booked 1 hr ago
Amenities
Public parking
24-Hour Front Desk
Luggage StorageFree
Wake-Up Call
Wi-Fi in Public Areas
Tour/Ticket Service
Car Rental
Fax/Copying Service
All amenities
Property Description
Experience an abundance of unparalleled facilities and features at The Seraya Hotel Kota Kinabalu. Maintain seamless communication using the complimentary Wi-Fi at inn. Discovering Kota Kinabalu becomes even more accessible through the taxi and shuttle amenities provided at the inn.Guests can avail parking facilities at the inn. During your stay at this fantastic inn, the attentive front desk personnel can provide you with a range of amenities such as express check-in or check-out and luggage storage.Obtaining passes for the town's top entertainments becomes effortless with inn's tours.Craving relaxation? Make the most of your stay at the The Seraya Hotel Kota Kinabalu with convenient amenities like room service and daily housekeeping at your disposal.Kindly note that smoking is prohibited in the inn to ensure fresher air for all visitors. At The Seraya Hotel Kota Kinabalu, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at inn with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience.Certain rooms offer in-room amusement features such as the television for your enjoyment.In select rooms within the inn, a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. During your stay at inn, an array of engaging activities and amenities guarantees a delightful experience.During your stay, don't forget to allocate some moments to experience the readily available shoreline.
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8.3/10
Very Good
Staff was friendly helpful..good location..very recommended this place
All 144 reviews
Surroundings
Airport: Kota Kinabalu International Airport
(9.0 km)
Train: Tanjung Aru Railway Station
(5.4 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Queen Room
7

Deluxe Queen Room

1 Queen bed
12m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Deluxe King Room
7

Deluxe King Room

1 King bed
12m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Superior Queen Room
6

Superior Queen Room

1 Queen bed
12m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Doorbell and phone alerts
Iron and ironing board
Room Details
Check Availability
Superior Twin Room
7

Superior Twin Room

2 Single bed
12m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Superior King Room
7

Superior King Room

1 King bed
12m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
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Guest Reviews

8.3/10
Very Good
144 reviews
Verified Reviews
  • Cleanliness7.9
  • Amenities7.7
  • Location8.9
  • Service8.5
Average for similar properties in Kota Kinabalu
Most Mentioned
AI Summary
The Seraya Hotel's prime location near Gaya Street provides easy access to amenities and attractions. Guests appreciate the friendly staff but find the rooms uncomfortably small due to limited space.
C‍H‍O‍O‍I‍ ‍W‍A‍H
April 20, 2025
We booked our room just a day before our stay and arrived early in the morning before 8am, planning to leave our luggage before the check-in time. To our surprise, the receptionist informed us that our room was already ready and we could check in immediately! We were so shocked and happy with this unexpected offer — it really made our day. The hotel lobby is clean and smells great, giving a very welcoming first impression. The room itself was comfortable, and we especially appreciated the newly renovated bathroom. The air-conditioning worked perfectly, which was a big plus. The location is also very convenient. Overall, we had a pleasant stay and would definitely consider coming back for our next trip.
c‍h‍u‍i‍ ‍w‍e‍i‍ ‍Y‍e‍o‍n‍g
July 11, 2025
Location is good, just 5 min walk to Gaya street.A lot of local food near by..if you need to wash your clothes, there is laundry at the back of the hotel
C‍H‍U‍N‍G‍ ‍T‍I‍N‍G‍ ‍Y‍E‍E
March 9, 2025
Overall still consider ok , matching with price . Location also ok
S‍t‍e‍v‍e‍n‍s‍o‍n‍T‍a‍n
July 6, 2025
It’s really a simple hotel at a very good location but the cleanliness of the bathroom is really a problem, rusty metal and smell coming out from drainage and since the room is small so the smell is around the room Other than that this hotel is still good for short stay especially the location is great
M‍E‍R‍R‍Y‍ ‍A‍N‍N
June 7, 2025
Good customer service for the man during night shift. But the lady during morning time in the lobby is kinda disappointing. I asked for slippers for so many times, but no one brings it to our room and hand it to me. The 3rd time I asked for it, she smirked and rolled her eyes. I’m so disappointed.
s‍h‍i‍r‍l‍e‍e‍n‍ ‍b‍e‍r‍n‍e‍d‍e‍t‍t‍e‍ ‍k‍o‍n‍g
May 19, 2025
The hotel was beautifully maintained and the staff was friendly and welcoming. I would definitely stay here again.
S‍S‍L‍i‍n‍e‍t‍h‍e‍g‍r‍e‍a‍t
October 23, 2024
Tiny Room , dust everywhere, bedsheets many dirt, woke up with sinus infections.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 3, 2024
Nice location in city center and nearby restaurant. Room condition good and suit for business travelers. Will come back again

Services & Amenities

Restaurant
Restaurant
More Amenities
Internet
Parking
Public (not only for guests) is available Off-site parking. Reservation not possible
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

To check-in, contact the property in advance.At the same time, please provide proof of identification, your check-in time, your flight information

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is MYR 50.00 (approx. NZD 19.64) per room.
Deposit Payment MethodsThis property accepts cash
Deposit RefundOn the day of check-out

Pets
Pets are not allowed

Age Requirements
There is no age limit for checked in guests.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2020
  • Number of Rooms: 33
Experience an abundance of unparalleled facilities and features at The Seraya Hotel Kota Kinabalu. Maintain seamless communication using the complimentary Wi-Fi at inn. Discovering Kota Kinabalu becomes even more accessible through the taxi and shuttle amenities provided at the inn.Guests can avail parking facilities at the inn. During your stay at this fantastic inn, the attentive front desk personnel can provide you with a range of amenities such as express check-in or check-out and luggage storage.Obtaining passes for the town's top entertainments becomes effortless with inn's tours.Craving relaxation? Make the most of your stay at the The Seraya Hotel Kota Kinabalu with convenient amenities like room service and daily housekeeping at your disposal.Kindly note that smoking is prohibited in the inn to ensure fresher air for all visitors. At The Seraya Hotel Kota Kinabalu, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at inn with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience.Certain rooms offer in-room amusement features such as the television for your enjoyment.In select rooms within the inn, a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. During your stay at inn, an array of engaging activities and amenities guarantees a delightful experience.During your stay, don't forget to allocate some moments to experience the readily available shoreline.

Frequently Asked Questions

What are the check-in and check-out times at The Seraya Hotel?

The check-in time at The Seraya Hotel is 14:00 and the check-out time is 12:00.

Are pets allowed at The Seraya Hotel?

Unfortunately, pets are not allowed at The Seraya Hotel.

Does The Seraya Hotel provide breakfast?

No, The Seraya Hotel doesn't provide breakfast. But you can find some nearby restaurants and cafés that offer breakfast.

How much does it cost to stay at The Seraya Hotel?

Prices at The Seraya Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to The Seraya Hotel?

Kota Kinabalu International Airport is the closest airport to The Seraya Hotel, and it is about 16 mins from hotel by car (9.0 km).

What is the cancellation policy for The Seraya Hotel?

The cancellation policy for The Seraya Hotel varies depending on the type of room and booking conditions.

About This Property

Nearest AirportKota Kinabalu Intl. Airport
Distance to Airport9.07KM
Nearest Train StationKinarut Railway Station
Distance to Train Station19.95KM
Average Price FromNZD79
Hotel Star Rating2