Promenade Service Apartments
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1 night
1 room, 2 adults, 0 children
All properties in Kota Kinabalu

Promenade Service Apartments

3-G-17, 3-G-17, Lorong Api - Api 2, Api-api Centre, Kota Kinabalu, Sabah 88000, Malaysia
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hotel overview picture
Last booked 2 hrs ago
Highlights
Ideal location
Superb views
Cozy rooms
Amenities
Public parking
24-Hour Front Desk
Luggage Storage
Wake-Up Call
Tour/Ticket Service
Car Rental
Fax/Copying Service
Front Desk Safe
All amenities
Property Description
With a stay at Promenade Service Apartments, you'll be centrally located in Kota Kinabalu, within a 5-minute drive of Imago Shopping Mall and Warisan Square. This hotel is 0.3 mi (0.5 km) from Anjung Samudera and 0.3 mi (0.5 km) from Anjung Kinabalu.
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8.5/10
Very Good
Recommended for solo travellers. got amenities nearby with walking distances.
All 651 reviews
Surroundings
Airport: Kota Kinabalu International Airport
(8.1 km)
Train: Tanjung Aru Railway Station
(4.5 km)
Train: Kinarut Railway Station
(19.0 km)
Landmarks: Tung-E Enterprise Sdn. Bhd.
(170m)
Landmarks: Mountain Torq
(260m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Check-In Room Queen Without Window
4

Check-In Room Queen Without Window

1 Queen bed
13m² | Floor: 1
No window
Non-smoking
Private bathroom
TV
Bath towels
Air conditioning (cooling only)
Room Details
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Studio 2 Single Bed
28

Studio 2 Single Bed

2 Single bed
41m² | Floor: 2-3
Has window
Non-smoking
Private bathroom
Bath towels
Air conditioning (cooling only)
Tea bags
Room Details
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Check-In Twin without Window
6

Check-In Twin without Window

2 Single bed
13m² | Floor: 1
No window
Non-smoking
Private bathroom
TV
Bath towels
Air conditioning (cooling only)
Room Details
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Standard Queen Room With Window
4

Standard Queen Room With Window

1 Queen bed
23m² | Floor: 2
Has window
Non-smoking
Private bathroom
TV
Bath towels
Air conditioning (cooling only)
Room Details
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Family Superior Room
8

Family Superior Room

2 Queen bed
56m² | Floor: 2
Has window
Non-smoking
Private bathroom
Bath towels
Air conditioning (cooling only)
Tea bags
Room Details
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Deluxe Twin Studio
3

Deluxe Twin Studio

2 Single bed
Non-smoking
Private bathroom
Bath towels
Air conditioning (cooling only)
Tea bags
Room Details
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Family Room
33

Family Room

2 Queen bed
55m² | Floor: 2
Has window
Non-smoking
Private bathroom
Bath towels
Air conditioning (cooling only)
Tea bags
Room Details
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Deluxe Suite
6

Deluxe Suite

2 Single bed
42m² | Floor: 2-3
Has window
Non-smoking
Private bathroom
Bath towels
Air conditioning (cooling only)
Tea bags
Room Details
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Standard Twin Room Without Window
7

Standard Twin Room Without Window

2 Single bed
18m² | Floor: 2
No window
Non-smoking
Private bathroom
TV
Bath towels
Air conditioning (cooling only)
Room Details
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Family Deluxe Room
7

Family Deluxe Room

2 Queen bed
56m² | Floor: 2
May not have a window
Non-smoking
Private bathroom
Bath towels
Air conditioning (cooling only)
Tea bags
Room Details
Check Availability
Studio 1 Queen Bed
20

Studio 1 Queen Bed

1 Queen bed
41m² | Floor: 2-3
Has window
Non-smoking
Private bathroom
Bath towels
Air conditioning (cooling only)
Tea bags
Room Details
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Guest Reviews

8.5/10
Very Good
651 reviews
Verified Reviews
  • Cleanliness8.3
  • Amenities8.2
  • Location8.8
  • Service8.6
Average for similar properties in Kota Kinabalu
Most Mentioned
Y‍a‍n‍i‍e‍e‍ ‍I‍s‍m‍a‍i‍l
August 14, 2025
Honest review as recent guest of Promenade service apartment, it's highly recommended! The place was clean and tidy, easy to locate, conveniently close to the city, restaurant and variety of convenient shop. Not to mention their excellent customer service by the receptionist. There was a guy in dark coloured coat (i believe he was the superior) and a receptionist upon checking in, and upon checking out, the female customer service (who i believe are also a superior) attended us. They were very helpful, warm and friendly while delivering service. We are very thankful and satisfied with the service given by the property. Overall, it was a wonderful experience staying there. Thank you so much! Deeply appreciated 🙏👍 P/S : Sorry, the pic have nothing to do with the apartment🙏
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
July 30, 2025
Hotel located at api2.. walking distance to KK downtown.. room large.. comfort bed.basic amenities provided.. definitely worth money and will stay again
S‍e‍n‍a‍n‍d‍i‍k‍a‍J‍i‍w‍a
July 8, 2025
Recommended for solo travellers. got amenities nearby with walking distances.
F‍l‍y‍V‍i‍b‍e
June 18, 2025
A 1 night stay before we went up mountain so good place to stay. There is a travel agent in the lobby so can arrange tours and rent a car
I‍n‍f‍i‍n‍i‍t‍y‍c‍t‍g
August 21, 2025
Very good service apartment within the budget.
S‍a‍f‍i‍r‍a
May 26, 2025
During stay here, there are someone trying open ours door two times around 2.10am and 3.30am. The guy keep knock ours room door and keep trying open ours room during we sleeping early morning. be careful during stay here there are no safety here always remember to double lock your room. I also have to review the experience to front office.
B‍o‍o‍p‍a‍t‍h‍i
May 6, 2025
Amenity is not good. But location and spot is very comfortable it's close to restaurant. Airport and malls.. Dont expect more cleanliness.
c‍e‍o‍_‍b
April 18, 2025
The room was freshly painted which made it hard to sleep. Nevertheless, the location is nice and close to nice places to eat.
Z‍a‍y‍e‍d
July 22, 2025
good place ,easy to work aroung KK area

Services & Amenities

Restaurant
Restaurant
More Amenities
Internet
Parking
Public (not only for guests) is available Off-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Public areas
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 06:00–12:00

Front desk hours: 24/7

The property will provide check-in details after booking

If you will arrive outside of check-in hours, contact the property 1 day in advance by phone.At the same time, please provide your check-in time

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MYR 50.00 (approx. €10.13) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 1993
  • Renovated: 2019
  • Number of Rooms: 94
Phone:+60-88-260888+60-168321175
Email:reservation@promenadeapartment.com.my
With a stay at Promenade Service Apartments, you'll be centrally located in Kota Kinabalu, within a 5-minute drive of Imago Shopping Mall and Warisan Square. This hotel is 0.3 mi (0.5 km) from Anjung Samudera and 0.3 mi (0.5 km) from Anjung Kinabalu.

Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge during limited hours, and self parking (subject to charges) is available onsite.

Make yourself at home in one of the 133 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as electric kettles and complimentary bottled water.

Frequently Asked Questions

What are the check-in and check-out times at Promenade Service Apartments?

The check-in time at Promenade Service Apartments is 14:00-24:00 and the check-out time is 12:00.

Does Promenade Service Apartments have a swimming pool?

No, Promenade Service Apartments doesn't have a pool.

Are pets allowed at Promenade Service Apartments?

Unfortunately, pets are not allowed at Promenade Service Apartments.

Does Promenade Service Apartments provide breakfast?

No, Promenade Service Apartments doesn't provide breakfast. But you can find some nearby restaurants and cafés that offer breakfast.

How much does it cost to stay at Promenade Service Apartments?

Prices at Promenade Service Apartments are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Promenade Service Apartments?

Kota Kinabalu International Airport is the closest airport to Promenade Service Apartments, and it is about 16 mins from hotel by car (8.1 km).

What is the cancellation policy for Promenade Service Apartments?

The cancellation policy for Promenade Service Apartments varies depending on the type of room and booking conditions.

About This Property

Nearest AirportKota Kinabalu Intl. Airport
Distance to Airport8.14KM
Nearest Train StationTanjung Aru Railway Station
Distance to Train Station4.46KM
Average Price FromEUR28
Hotel Star Rating2