Promenade Hotel Kota Kinabalu
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1 night
1 room, 2 adults, 0 children
All properties in Kota Kinabalu
Promenade Hotel Kota Kinabalu
Renovated in 2024
4, 3, Lorong Api - Api 1, Api-api Centre, Kota Kinabalu, Sabah 88000, Malaysia
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Last booked 47 mins ago on our site
Highlights
Varied breakfast
Newly renovated
Superb views
Lots to do
Ideal locationAmenities
Outdoor swimming pool
Private parking
24-Hour Front Desk
Luggage Storage
Restaurant
Taxi booking service
Currency Exchange
Meeting Room
All amenities
Property Description
With a stay at Promenade Hotel Kota Kinabalu, you'll be centrally located in Kota Kinabalu, just a 5-minute walk from Kota Kinabalu Esplanade and 5 minutes by foot from Warisan Square. This 4-star hotel is 0.8 mi (1.4 km) from Imago Shopping Mall and 1.4 mi (2.3 km) from Suria Sabah Shopping Mall.
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8.8/10
The location is good and easy to get transportation. Breakfast is good with a lot of varieties
All 2,446 reviews
Surroundings
Airport: Kota Kinabalu International Airport
(7.7 km)
Train: Tanjung Aru Railway Station
(4.1 km)
Train: Kinarut Railway Station
(18.6 km)
Landmarks: Mountain Torq
(170m)
Landmarks: Anjung Senja
(190m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
17
Promenade Superior Suite with Club Lounge Access
1 King bed
45m² | Floor: 10-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
22
Junior Suite
1 King bed
45m² | Floor: 2-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
18
Superior Room with City View
1 King bed or 2 Single bed
29m² | Floor: 2-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
14
Promenade Deluxe Room with Club Lounge Access
1 King bed or 2 Single bed
29m² | Floor: 10,12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Minibar
Check Availability
22
Promenade Deluxe Suite with Club Lounge Access
1 King bed
45m² | Floor: 10-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
15
Promenade Superior Room with Club Lounge Access
1 King bed or 2 Single bed
29m² | Floor: 2-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
Tea bags
Check Availability
16
Deluxe Room With Partial Sea View
1 King bed or 2 Single bed
29m² | Floor: 5-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Shower
Check Availability
24
Executive Suite with Club Lounge Access
1 King bed
50m² | Floor: 10-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
8.8/10
Very Good
2,446 reviews
Verified Reviews- Cleanliness8.8
- Amenities8.4
- Location9.1
- Service8.8
Average for similar properties in Kota Kinabalu
faisty
September 10, 2025
Wonderful stay. Location convenient. Walking distance to waterfront.
Bed was comfortable, pillow is wonderful. Breakfast was nice. Room view is wonderful, you can enjoy the sunset and seaview.
Only bad thing are the WiFi can't connect and the room lighting is smart lighting , can't switch off the corridor light and bathroom light.
Overall is gooood.
Guest User
September 7, 2025
The stay experience is great, the room is spacious, price is very affordable that comes with wonderful breakfast. The location is very convenient to walk around the city with Imago mall, Filipino Market just within 1km. Distance to airport just 7km.
raop
August 3, 2025
Great location, decent stay at Promenade Hotel
Stayed at Promenade Hotel and overall, it was a pretty good experience—especially for the location.
It’s close to the popular seafood spots and just next to Bataras if you’re keen to shop for local supermarket items. We also walked to Imago Mall in about 15–20 minutes. Was told it’s also near Centrepoint, though we didn’t walk there ourselves.
Surprisingly good souvenir shop at the lobby
Don’t miss the souvenir shop in the hotel lobby—it’s quite affordable, even cheaper than what you find at tourist spots. Worth checking it out first before shopping elsewhere.
Breakfast and Rooms
Breakfast was decent with some variation daily.
We booked both the Superior Room and Junior Suite.
• Superior Room: Faced old buildings and the sunrise. It fits 3 pax but felt a bit tight.
• Junior Suite: Faced the sea and had a nice sunset view. We requested the third bed to be placed here instead, and it was nicely arranged.
Rooms came well-equipped with essentials like toothbrushes, shampoo, and soap.
Facilities & Tech
Unfortunately, the swimming pool and gym were closed during our visit.
TV had basic digital channels (DTV) but no Chromecast or smart features—an upgrade here would definitely help modernize the stay.
Overall
Comfortable and convenient, though the hotel ambience is a bit dated. Still, for what you get, it’s a solid stay.
Jnicer
July 18, 2025
I had a pleasant stay at Promenade Hotel Kota Kinabalu. The location is excellent — within walking distance to the waterfront, night market, and shopping malls. The room was spacious and clean, with a comfortable bed and a nice view of the city. Breakfast had a good variety, and the staff were friendly and helpful throughout my stay. It’s a great choice for both business and leisure travelers. I would definitely stay here again.
Anonymous User
July 16, 2025
Terrible experience no water in the hotel from night until next day 2pm. No action taken by the hotel. After numerous complaints and complaint to trip.com they send me bottles water for me to shower. Plan cancelled due to this terrible experience. Just notice in front of the hotel they even book the parking for water lorry- which mean this hotel always have water issue. But they lied they claimed that was their first time.
Guest User
July 22, 2025
The location is good and easy to get transportation. Breakfast is good with a lot of varieties
Ck Ting
July 23, 2025
Location is just opposite Marriot but much cheaper.
Had food poisoning at some hawker place and went back to hotel and the staff immediately arranged for me to be sent to Queen Elizabeth Hospital A&E
Grateful for the care shown.
Too bad I was in pain and couldn't recognize who sent me to the hospital.
Guest User
July 2, 2025
Excellent stay! Spacious and clean room with breathtaking sea view. The breakfast was delicious with plenty of variety. Friendly staff and great service made the experience truly memorable. Highly recommended!
Linok81 Linoks
July 6, 2025
Celebrate my birthday at this hotel with my small family and im happy for this birthday moment.
Services & Amenities
Most popular amenities
Outdoor swimming pool
Private parking
Additional charge
24-Hour Front Desk
Luggage Storage
Restaurant
Taxi booking service
Currency Exchange
Meeting Room
Additional charge
Business Center
Secretarial Services
Multi-Function Room
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Additional charge
Transportation
Taxi booking service
Front desk services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Front Desk Safe
Porter/Bellhop
Luggage Storage
Currency Exchange
Languages spoken
English
Malay
Chinese (Mandarin)
Food & drink
Kiosk/ Convenience Store
Room Service
Public areas
Shopping Mall
Public Audio System
Executive Floor
Non-Smoking Floor
Elevator
Smoking Area
Cleaning services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Facilities for children
Children's Meals Available
Business services
Multi-Function Room
Secretarial Services
Audio Visual Equipment
Meeting Room
Additional charge
Business Center
Fax/Copying Service
Additional charge
Wedding Service
Accessibility
Accessible Rooms Available
Safety & security
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Alarm
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | MYR 100.00 (approx. NZD 39.93) per person per night Extra cot: Free |
Children 3 years old and over | MYR 100.00 (approx. NZD 39.93) per person per night |
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | MYR 25.00 (approx. NZD 9.99) per person |
Children 13–17 years old | MYR 49.00 (approx. NZD 19.57) per person |
Adult | Buffet:MYR 49.00 (approx. NZD 19.57) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 19 years old
Paying at the hotel
Property Description
- Opened: 1998
- Renovated: 2024
- Number of Rooms: 435
Phone:+60-88-265555
Email:frontoffice@promenade.com.my
With a stay at Promenade Hotel Kota Kinabalu, you'll be centrally located in Kota Kinabalu, just a 5-minute walk from Kota Kinabalu Esplanade and 5 minutes by foot from Warisan Square. This 4-star hotel is 0.8 mi (1.4 km) from Imago Shopping Mall and 1.4 mi (2.3 km) from Suria Sabah Shopping Mall.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a hair salon.
Enjoy Fusion cuisine at Promenade Cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kota Kinabalu? This hotel has facilities measuring 8396 square feet (780 square meters), including conference space. A shuttle from the airport to the hotel is provided for a surcharge (available on request).
Make yourself at home in one of the 446 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a hair salon.
Enjoy Fusion cuisine at Promenade Cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kota Kinabalu? This hotel has facilities measuring 8396 square feet (780 square meters), including conference space. A shuttle from the airport to the hotel is provided for a surcharge (available on request).
Make yourself at home in one of the 446 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What are the check-in and check-out times at Promenade Hotel Kota Kinabalu?
The check-in time at Promenade Hotel Kota Kinabalu is 14:00 and the check-out time is 12:00.What are the check-in and check-out times at Promenade Hotel Kota Kinabalu?
Does Promenade Hotel Kota Kinabalu have a swimming pool?
Yes, Promenade Hotel Kota Kinabalu has a pool.Does Promenade Hotel Kota Kinabalu have a swimming pool?
Are pets allowed at Promenade Hotel Kota Kinabalu?
Unfortunately, pets are not allowed at Promenade Hotel Kota Kinabalu.Are pets allowed at Promenade Hotel Kota Kinabalu?
Does Promenade Hotel Kota Kinabalu provide breakfast?
Yes, guests at Promenade Hotel Kota Kinabalu can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese. Does Promenade Hotel Kota Kinabalu provide breakfast?
How much does it cost to stay at Promenade Hotel Kota Kinabalu?
Prices at Promenade Hotel Kota Kinabalu are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Promenade Hotel Kota Kinabalu?
Which airport is closest to Promenade Hotel Kota Kinabalu?
Kota Kinabalu International Airport is the closest airport to Promenade Hotel Kota Kinabalu, and it is about 15 mins from hotel by car (7.7 km).Which airport is closest to Promenade Hotel Kota Kinabalu?
What is the cancellation policy for Promenade Hotel Kota Kinabalu?
The cancellation policy for Promenade Hotel Kota Kinabalu varies depending on the type of room and booking conditions.What is the cancellation policy for Promenade Hotel Kota Kinabalu?
About This Property
| Nearest Airport | Kota Kinabalu Intl. Airport |
|---|---|
| Distance to Airport | 7.77KM |
| Nearest Train Station | Tanjung Aru Railway Station |
| Distance to Train Station | 4.09KM |
| Average Price From | NZD220 |
| Hotel Star Rating | 4 |