Holiday Inn Express Kota Kinabalu City Centre Reviews

Response from Property: Dear Cindy,Greetings from Holiday Inn Express Kota Kinabalu City Centre where the Holiday Inn Express Hotel is a select-service/limited service brand that aims to deliver comfort and convenience at a great location and a great value price.Thank you for sharing your positive experience with us. We are thrilled to hear that you found your room comfortable and quiet, and that you enjoyed our buffet breakfast with its variety of cuisines and good coffee. Additionally, we appreciate your kind words about the cleanliness of our accommodations. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another pleasant stay.Warm regards,Shashi PandeyHotel ManagerHoliday Inn Express Kota Kinabalu City Centre

Response from Property: Dear Wwwy,Greetings from Holiday Inn Express Kota Kinabalu City Centre where the Holiday Inn Express Hotel is a select-service/limited service brand that aims to deliver comfort and convenience at a great location and a great value price -Thank you for your wonderful feedback! We're thrilled to hear that you found our hotel very clean and comfortable during your stay. It's fantastic to know that you had such a positive experience with us and that you would choose to stay with us again for your next trip to Kota Kinabalu.We can't wait to welcome you back for another enjoyable stay. If there's anything specific you'd like for your next visit, please don't hesitate to let us know.Warm regards,Felicity VincentFront Office Manager

Response from Property: Dear Guest,Thank you for your kind words! We're delighted to hear that you found our hotel cozy and that you appreciated the newness of our facilities. Ensuring a comfortable and modern environment for our guests is a top priority for us, and we're glad that you enjoyed your stay.We're also pleased to know that you found our location strategic and convenient for accessing other tourist attractions in Kota Kinabalu. Providing easy access to the city's highlights is important to us, and we're thrilled that our location met your needs.Thank you for choosing to stay at Holiday Inn Express Kota Kinabalu City Centre. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,Felicity VincentFront Office ManagerHoliday Inn Express Kota Kinabalu City Centre

Response from Property: Dear Jie Ling,Greetings from Holiday Inn Express Kota Kinabalu City Centre where the Holiday Inn Express Hotel is a select-service/limited service brand that aims to deliver comfort and convenience at a great location and a great value price - thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and found our hotel to be a great value for the price.We take pride in offering a delicious breakfast to kickstart your day, and it's fantastic to know that you appreciated it. Our team strives to provide exceptional service with a warm and friendly attitude, so it's wonderful to hear that you found our staff to be accommodating and welcoming.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future!Best regards,Felicity VincentFront Office ManagerHoliday Inn Express Kota Kinabalu City Centre

Response from Property: Dear Guest,Thank you for sharing your positive feedback with us!We're delighted to hear that you enjoyed your stay at Holiday Inn Express Kota Kinabalu City Centre. It's fantastic that you found the room comfortable and appreciated the good view. Our breakfast offerings aim to provide a variety of options to satisfy our guests' tastes, and we're thrilled that you enjoyed them.We appreciate your suggestion regarding a laundry room. Guest feedback is invaluable to us, and we will certainly consider this as we strive to enhance our amenities to better meet the needs of our guests.We look forward to welcoming you back for another enjoyable stay in the future.Warm Regards,Felicity VincentFront Office ManagerHoliday Inn Express Kota Kinabalu City Centre

Response from Property: Dear BritishTomInChina,Greetings from Holiday Inn Express Kota Kinabalu City Centre where the Holiday Inn Express Hotel is a select-service/limited service brand that aims to deliver comfort and convenience at a great location and a great value price.Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you had a pleasant experience overall during your recent stay.We appreciate your understanding regarding the higher rates during the Chinese New Year period, and we're glad to know that your check-in process was smooth and that you found your room to be very clean.Your feedback regarding the breakfast area being crowded is duly noted. We will certainly look into ways to improve the seating arrangement to ensure a more comfortable dining experience for our guests.As you mentioned, Holiday Inn Express hotels typically do not have swimming pools due to our select-service model. However, we will consider your suggestion as we constantly strive to enhance our guests' experience.Once again, thank you for your valuable feedback, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best Regards,Felicity VincentFront Office ManagerHoliday Inn Express Kota Kinabalu City Centre

Response from Property: Dear Guest,Thank you for your kind words! We're delighted to hear that you found our hotel very clean and comfortable, providing a home-like atmosphere during your stay. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations.We appreciate your feedback and look forward to welcoming you back for another wonderful experience.Warm regards,Shashi PandeyHotel ManagerHoliday Inn Express Kota Kinabalu City Centre

Response from Property: Dear OngSally,Greetings from Holiday Inn Express Kota Kinabalu City Centre!Thank you for your fantastic feedback. We're thrilled to hear that you found our rooms very clean and enjoyed the grab-and-go breakfast. It's wonderful to know that you plan to stay with us again on your next visit to Kota Kinabalu.We're also glad you discovered the nice seafood restaurant opposite our hotel—it's a great local spot worth visiting.We look forward to welcoming you back for another enjoyable stay.Warm regards,Felicity VincentFront Office ManagerHoliday Inn Express Kota Kinabalu City Centre

Response from Property: Dear Teo,Greetings from Holiday Inn Express Kota Kinabalu City Centre!Thank you for sharing your positive feedback. We are delighted to hear that you found our rooms clean and well-suited to your needs. It's great to know that you enjoyed our breakfast selection and appreciated the convenience of having a decent seafood restaurant just opposite our hotel.Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.Best regards,Felicity VincentFront Office ManagerHoliday Inn Express Kota Kinabalu City Centre

Response from Property: Dear Wee Hook,Greetings from Holiday Inn Express Kota Kinabalu City Centre! We sincerely appreciate your feedback and thank you for choosing to stay with us for the second time.We are delighted to hear that you found our hotel to be super clean with a pleasant aroma. Your satisfaction is our priority, and we value your loyalty as an IHG member. It's wonderful to know that you enjoyed the complimentary high tea as part of our rewards program.Regarding the limited parking, we apologize for any inconvenience this may have caused. We are continually working to enhance our services, and your feedback is invaluable in helping us make improvements.We look forward to welcoming you back for another satisfying stay in the future. If there's anything specific you'd like to share or if you have any suggestions, please feel free to reach out.Thank you for choosing Holiday Inn Express Kota Kinabalu City Centre.Best regards,Felicity VincentFront Office ManagerHoliday Inn Express Kota Kinabalu City Centre

Response from Property: Dear Guest,Thank you for your wonderful feedback! We are thrilled to hear that you had a fantastic experience at Holiday Inn Express Kota Kinabalu City Centre. It's delightful to know that our team members, from the valet to the check-in staff to the cleaning team, all contributed to making your stay enjoyable. Your kind words will be shared with our team, and they will be delighted to hear that their efforts were appreciated.We are grateful for your recommendation to your colleagues and hope to welcome them soon as our guests as well. If there's anything else we can do to make your next stay even more memorable, please don't hesitate to let us know.Warm regards,Felicity VincentFront Office ManagerHoliday Inn Express Kota Kinabalu City Centre

Response from Property: Dear Guest,Greetings from Holiday Inn Express Kota Kinabalu City Centre where the Holiday Inn Express Hotel is a select-service/limited service brand that aims to deliver comfort and convenience at a great location and a great value price.Thank you for your positive feedback! We are delighted to hear that you found our location convenient, with easy access to shops and amenities within walking distance. It's wonderful to know that you enjoyed our breakfast offerings, including the option for breakfast on-the-go. We strive to provide a comfortable and convenient experience for all our guests, and your kind words are greatly appreciated.We look forward to welcoming you back on your next visit to Kota Kinabalu.Best regards,Shashi PandeyHotel ManagerHoliday Inn Express Kota Kinabalu City Centre