Family-friendly Hotels in Kota Kinabalu

I initially stayed 2 nights January 2025, climbed Mt Kinabalu, and came back for another night. Different but similar rooms. Very comfortable bed, great shower; mini-fridge and safe also available. Restaurant served good food. A pity the Spa wasn’t open as after my mountain climb I could hardly walk and my legs and back badly needed a massage! Hamizam Bin Ismail, the Front Office Manager, was always very friendly and eager to assist wherever he could.

Hotel grandis is the best hotel I have ever stayed in kota Kinabalu this is my second time stay at the hotel. Before I have stayed in Hilton, Mercure, Hyatt but still I feel grandis is more comfortable because of its location, easy access to mall, big rooms, comparing other hotel like Hilton, Mercure the rooms are very small no bath tub or sea view. We book a deluxe room in grandis we had a sea view, the rooms are spacious, bed is very comfortable my kid enjoyed the bath tub, perfectly organised room, swimming pool and gym also available at the roof top. Good thing is that they have paid parking, buffet breakfast was pretty decent,easy access to Suria Sabah mall.

Fantastic hotel getaway , 😃 love the pools, suitable for family with kids as little magellan provides various activities for your little ones. Definitely will come back 😁

Thank you the reception staff Mr Aiman for excellent service and excellent attitude and communication skills, he assisted with his best and we felt great and comfortable with his service , this is totally the highlight of my trip stayed with Shangri la ! Pls kindly convey to Mr Aiman , and keep up with his good work 👍🙏

Stayed two nights in a seaview room. Room was clean, mattress and pillows fresh and comfortable, and the view was outstanding. Food and service at the hotel restaurant Cafe Boleh and the poolside restaurant was good. We had thin-crust pizza by the pool both days. Only disappointment, Cafe Boleh ran out of fish for ”fish and chips” on the 2nd day when we tried to order it for dinner.

After a long trip arrived at hotel and quickly signed in. We were upgraded to a fantastic room, however phone and TV not working but a great balcony view of the South. China Sea and to the left the jungle. It was lovely to sit and watch the various birds and fireflies. Malaysia Airlines had lost one of our bags and did not seem concerned however after no success we spoke with James at reception who soon sorted it out and it arrived at 9pm. One day wasted Thanks Malaysia Airlines. The next day we had a leisurely breakfast plentiful and good choices of Malay and Western. Very courteous staff. Saw our first monitor lizard and had a garden tour by. a very informative employee Roy. Decided against the nature walk as advised not much to see this time of year. Spent most the day on the empty beach ( Some jellyfish but otherwise a nice dip) and in empty swimming pool. 3 linked pools lovely and warm but needs some maintenance and jacuzzi not working. Only a couple of restaurants were open and although quality of food was good the menus were similar. On our last day we had a very good Chinese style meal in The Noble House (Only open until early evening). As with most meals we were the only ones in the restaurant. All meals were very reasonably priced. The advertised firefly. tour was cancelled due to low tide but Christina arranged a private trip to see them and also the proboscis monkey. Well worth it. . Points to Note Low occupancy with the majority of guests staying overnight only, meant we had pools and beach to ourselves and the restaurants were virtually empty. Disadvantage was that some restaurants. and snack places did not open. Lovely remote location fantastic view , beach and garden walks however nothing in walking distance of the resort so unless taking a. taxi or day trip would not see or meet other local people restaurants or shops. Note the hotel shop has very limited souvenirs and only a few crisps and drinks. We had a great relaxing time, the hotel needs some updating and maintenance but that did not affect our.enjoyment. Staff were helpful and courteous and room clean and well stocked with water tea and coffee. A/C fine. So if you want a relaxing beach and pool holiday with good food and when we were there tranquility we recommend Nexus. PS book trips at the hotel as the one we booked through our agent was about 3 times more.

Cleanliness: Whether the rooms and bathrooms are clean Staff: Whether the staff are friendly and helpful Amenities: Whether the hotel has amenities like a pool, spa, or breakfast Location: Whether the hotel is close to attractions, restaurants, or other amenities Services: Whether the hotel offers services like check-in, check-out, and room service

The room is large, the living room is large, and the kitchen is large and comfortable. You can walk to Kota Kinabalu for ten minutes, walk to the central food market for ten minutes, and go to the seaside for seafood for 15 minutes. There are also drinking streets and old flyovers to buy durian for 20 yuan and 1 kilogram, and mangosteen for 20 yuan and 1 kilogram, which is cheap.

The facilities were okay but the pool was very nice. We had no hot water in our room. We switched it on and waited for 2 hours but nothing. There were ants everwhere as well. The lady that met us out front to show us in was very good though and we appreciated her assistance.

A perfect place to stay when you want to shopping at Imago until late at night 😂 Very convenience. 2 single bed and kitchen utensil. It also have iron available. Its just that it quite confusing to take different elevator to Parking lot and to mall. And it so quite at night and walking alone as girl can be scary 😂