HOTEL HALLMARK

When i check in the hotel, no water was available in the hotel. I called the reception, then they bring the water again i requested for the tea but he bring only one pouch of sugar and tea. Then i told the waiter to bring water so that i can drink tea. As the waiter came again i told the waiter to bring one more sugar and tea pouch for the morning but he didn't bring. In morning i again call the reception to bring the tea and sugar pouches. Bathroom bucket was so dirty. The hotel does not look like a three star hotel and i booked the classic room which is of no use. One more thing when i was about to reach kota i made a call to the hotel to send my the location but they don't send. After reaching kota when i was booking uber cab then again i requested them to send the location. Then they send the location

Ow-some hotel staff slow he bus kuch order karne pr 1 se 2 hr baad order ata he baki sab bohot accha he reception pr jo mem he vo bohot cooperative he nice person

Mara saaph suthara tha it was a good experience and all the staff were decent and the room was clean and neat.

I had a late check-in but when i tried to inform them or confirm my booking, they responded in a very vague way. Post that in the room i did not get the towel initially, no bucket, no mug and the shower wasn't working. Later they did provide the stuff but it seemed as if they were doing a favor on me by giving these necessities. I'm still receiving the mug. Also the bed quality was pretty average and the window sheets were bad. The only reason for 3 stars would be good food and a couple of good behaving staff.

Good location, average cleaning room, restorent food average quality, highly rate,

Everything about the hotel was fine, but the staff ghosted us a lot. When we called for even basic amenities like water and ac.