2-Star Hotels in Kota Bharu

The receptionist guy was very sulky and not friendly towards customer. He also hardly respond to customer’s questions.

I used to stayed here for 2 days 1 Night. Its not for honeymoon actually, its because we just need a place to take a nap since we need to give space for our relatives to stay at home. So, we prefered to look for budget hotel. We thought Ridel is perfect one since the environment and scenery were good so far, near to the river and strategic if you are hungry for every two hours, because theres a lot of restaurants surrounding even till midnight. The room condition was okay but maybe the price was not a the lowest rate or not match with the room condition, but still in affordable price. Quite unsatisfied when we found that our bed sheet got stained, when we call receptionist to change it, they just gave us they new one and asked us to change it by ourselves. Actually, they should check on the facilities and room condition to make sure its cleans for another guests. However, Im not saying that its a poor services, since its affordable and not too expensive. Maybe, they can improve about their housekeeping.

Average accommodation. Good location if you are into night market shopping. Other than that, there is nothing much around it. Staffs are rigid when I request to see the room. Reason being every year guests have the same complaint subject - the bathroom. We checked in at 7.30pm and request for late check-out the next day. Front staff informed that there is a surcharge of RM$30/hour. And I was just asking till 1pm. Breakfast can skip. Good thing only is the spacious room and the carpark. Overall- building & service need to be improvised. And I think the air-con in the lobby is off after breakfast. For all this, to me the rate is expensive.

Stay for one night. One double bed and a single bed. Strategic location. Near several attractions. Air-condition and water heater well function. I rated Cleanliness as 1 out of 5. The towels, bedsheet, pillow case very dirty. Got visible stains. The color of the bedsheets and towels more greyish than white color.(should bring own towel) Though the price very cheap (only RM60 plus after discount), cleanliness must put as priority as it involves hygiene.

We stayed here 2 nights before catching the jungle train at Wakaf Bharu, it’s in a great location, not far to food & the shopping mall. The rooms are a good size! We were in a twin which was very spacious & clean! We would 100% recommend here, for backpackers you can’t beat this place for value! The only negative was there was no free water refills & in our room the Wi-Fi was very temperamental but apart from that we were really pleased with our stay!

What I like most about this hotel is it's location. Right smack in the city centre. Spacious room with complete in-room amenities including a mini fridge and a microwave oven. Not many channels on the telly, only those free to air ones. The famous Muhammadi Mosque is just across the road and Tambatan DiRaja is just a short walk away. Parking is quite limited. Nasi Ulam Cikgu Fauzi is just behind the building if you are into it.

The hotel room is clean.. the service is good from the staff.. the price is reasonable for the room..

I've booked using Visa to ensure the room is secured for 6-8 March, 2020. Prior my arrival, I am in constant contact with Oyo and Booking dot com via messaging and Whatssap. Later, I also enquired about the possibility of early check in - but no proper response was given. I was back to accept a wedding invitation of one of the closest Kelantan Royalty which will be held on the 6th 3.00 pm at Masjid Ismailli (Sultan Muhammad V mosque in Pasir Pekan) and in Kota Bharu for the official ceremony the next day. I reached the location around 11.30 a.m. but was not able to check in except for 2.00 pm onwards. It is not possible for us to check in at 2.00 and be properly ready to attend the 1st day of the royal wedding at 3.00 p.m. I inquired about my prior messaging but it neither not found nor properly responded. While I have been reminded on ”cash deposit”, unlike any other Oyo-based hotels I've stayed before, despite my booking is secured by Visa - was surprised to find out that I can't use Visa to pay for my room. My family and I were very exhausted due to long less stoppable journey from Kuala Lumpur to Kelantan. It is very inconvenient as a Muslim; despite the status as a traveler (musafir) to roam around Kota Bharu during Friday prayers. The staff did promise that he will try his best to get me a room as soon as possible (which he did). We had no choice but to go somewhere discreet - ended up in Pizza Hut Kota Bharu to wait not only for the Friday prayers to end but also to rush to get cash from ATM. I complained profusely via Booking dot Com messaging and in less than but 1/2 hour, I was called by the staff to inform me that the room is ready around 12.30 Delighted, we rushed to check in. At the reception, I was told to ensure to pay for my parking the next two days (where Saturday/Sunday are working days in Kelantan) in front of the hotel using vending machine to avoid tickets or worse - locking of tyres by Kota Bharu Municipal Council. The room was ok - ample for the family. The television was not working properly but the maintenance boys were quick to fix the problem upon complaint. Later, having attended the first part of the royal function, we found out that the washroom's floor water trap was clogged and there was dirty and smelly water flooding everywhere on the floor. The sink's piping was modified/directed towards the floor trap instead of the internal wet-walls to the drainage which made things worse. (I suspect the drain for sink water was also clogged) The first day was really a total disaster. We did not have proper bathing and had to use the toilet/washroom near the reception Early morning on the 2nd day, I started to lodge complaints and luckily, we were given a new room which is so much better than the first. I should compliment the staff working on the 7th of March, 2020. There is no breakfast included in the package. We had breakfast in Kota Bharu and sometimes around the surroundings which are quite familia

Very nice view from the window and very clean. Also muslim friendly. A suitable lodging for backpackers/solo travellers to stay in 👍🏻

Hotel service is very good! The waiters were very, very polite and friendly and did their best to serve us! There is also WiFi and a water heater! Super awesome! I will book again! thank you!