Blue Lagoon Resort - All Inclusive

Located near Kos Town, the hotel provides easy beach access and a range of pools. Guests appreciate the cleanliness and commend the friendly, helpful staff.

Very honest and I feel, reasonable review of the hotel. Accommodation: If you are staying in block 1, check with staff if there are any weddings being held whilst you are there. If there are ~ ask to move. We were kept awake for three nights in a row by loud music (literally vibrating the walls) and fireworks as there were wedding parties held literally next to the block. Fortunately there were no more booked in otherwise we’d have asked to move. The rooms are reasonable but not at all luxurious and there is little space to store things. Just one wardrobe and no drawer space. Shower is lovely but having a sink by the beds is awkward as the room feels constantly messy. But it’s functional. Beds are comfy enough but the sheets aren’t changed during your stay. The hotel itself is very noisy ~ the walls are thin and doors create an echo (each morning the cleaners congregated outside our door from around 7am and the noise woke us up every day) Pool This was the biggest bug-bear … the pool is freezing. I’m not just saying it’s cool, or it’s slightly cold. It’s absolutely freezing. The entire time we were unable to swim because it was just so uncomfortable. It’s a shame as the pool is so lovely and I adore swimming but it’s like an ice bath. The pool for the most part was empty as everyone else complained too. The staff nodded when I mentioned it, like it was just something they were used to hearing. They really do need to look at sorting this as an unuseable pool really is unacceptable. We bought a lilo so my son could at least get in in some capacity. But it really did dampen the holiday (no pun intended) Food Well. Not great. It’s a buffet, even if you go to other restaurants (apart from the Chinese) and it’s all the same food every day. It’s often tepid and the same food is out for lunch and dinner. The last three days we were there all the restaurants bar one buffet closed and it was dire. It was like the staff had given up. Empty pots left on tables, nobody bringing drinks, half the staff gone. If they are going to keep charging the same rates with less staff and no other restaurants open ~ then they really need to be questioning how fair this is on paying customers. Entertainment The dome for the entertainment was an odd set up. Concrete flooring and plastic chairs with a couple of bars on either side. It felt really cold and uninviting and the speakers were so loud it was reminiscent of the smaller club tents at festivals. We only went once. Drinks I don’t drink and the soft drinks were fine as was the coffee. Waterpark This was a life saver as the water was warmer and so my son actually got to swim and play. It’s a great addition to the hotel and we had two days there. The main waitress was utterly delightful and made our days there so lovely. Crepes were great as was the snack bar. But again, this closed for the last two days which was a bit annoying as we had to trek back to the one buffet to eat the repeated food a

Not a 5 or 4 star hotel I've never left a review of any hotel before and it may seem like i am picking this place apart, but usually if i have a bad experience somewhere, something else makes up for it in other apsects and i just get on with it happily, but this place is different and you start to notice everything here. A bit of an echo of what seems to be the trending reviews of this place, but i'll start with the positives: Huge pool - lots of sunbeds and umbrellas so plenty of choice for where to sit. You also have the other various pools dotted around and the waterpark area too which was quite empty too with lots of beds. The slides in the waterpark were OK, more for kids which is fine but there were 4 slides, 2 different types and then the same of each but a tunnel version. If you have young kids the play areas/waterpark areas for them seem great too. Staff were great and helpful, especially guest relations / head/sous chef with working to cater for my girlfriends various allergies. They cooked her requested food at her request each day specially, which was super helpful. Rooms were always clean and tidy after the maids had been, which should be expected anyway but that is where the good really comes to an end. On arrival you have a €70 tourist tax to pay for the 2 of us, not sure why it is so high as we've been to various greek islands and countries all over europe and never seen this much for tourist tax. Rooms (1104) were stupidly small and not enough places to store clothes/makeup things etc. The sink was even in the bedroom next to the bed, not the bathroom? I didnt see any rooms of this layout on their site, or conveniently leave out those pictures of these rooms. Beds were uncomfy, we asked for a double but got 2x singles with a topper over it, maybe better than nothing some would say, but you can't sleep in the middle as you just sink and sleep in a position which just causes pain, so you just end up sleeping on each bed solo anyway. There are chickens and roosters around the vicinity of the hotel, so hearing them crow at early hours of the morning keeping you awake is absolutely awful, and sound from the main bar and wedding venue was a joke, but i guess this is down to your luck of room placement. Safe was an extra cost, not a single hotel i've been to in the last decade has reauired a payment for a safe. Room key also failed various times which is annoying and needs replacing. Restaurants were a little tacky and felt cheap, really noisy with clattering and clean up which was generally done on the restaurant floor and not taken away away from guests. Food was average at best and repeated daily, even on the themed nights there were only slight difference or added things to the menu, but it was the same at lunch and dinner daily, by day 5 i was bored of the food and didnt eat much at all. Don't bother with the meat counter or any of the counters where you are served a portion of meat or made a burrito by staff, for ex