Stephen H
July 7, 2024
We booked to go here for family holiday 28th June - 5th July 2024, we booked 3 rooms for 6 people. We emailed the hotel after we booked and asked.if we could possibly have the rooms as close together as possible. We had a late flight and by the time we got through the airport and on the transfer bus it was 9pm, the transfer times said can take upto 55 minutes to the hotel however it took 1hr 40mins. On arrival they told us we only had 2 rooms booked but after a bit of back and forth we sorted this out and they provided the 3rd room however this then meant that the 3rd room was on the opposite side of the complex. This was more an inconvenience, but the complex is quite big. As we were all inclusive by the time we arrived the restaurant had closed but it was stated that there was a snack bar that was open until 12 midnight, after dropping of our bags we headed to the bar area and asked where the snack bar was, we were told that the snack bar was the main bar and they provided cheese and ham toasties, but what they actually provided is a ham and cheese sandwich and the use of a toastie maker that had been turned off and took over 20mins to heat up and then you could toast it yourself. So after a couple of drinks and a half toasted toastie we headed for bed. Around 2.30am I woke to my son calling my phone, he was in the apartment that was away from the other 2, he said people just walked into his room and they were saying that this was there room, so back to reception and after some more back and forth they moved the couple to another room. The rooms are apartment style accomodation in blocks of 4, 6 and 8. Rooms were clean but a little dated and there's something wrong with the way they've done the showers as the bathroom floor floods every time you shower. The restaurant and food were excellent and had plenty of choice. Staff were always happy and friendly. Entertainment was not the greatest but the entertainer Mikey was really good and made the limited events enjoyable. Pool areas were clean, never any shortage of sunbeds and all had parasols. There is a free shuttle bus that runs into Kos marina 9am to 3pm daily , it would have been good if it operated later to be able to go into Kos town in the evenings (it's about 4km and the roads are not the greatest and bit of a windy maze, I definitely wouldn't want to walk it in the dark). Taxis are a bit hit and miss from the hotel you can wait upto an hour for one or if you pre book a time then it costs extra, we pre booked 2 (6 people) for 8.30am to go on a boat trip and only 1 turned up ( BIG THANK YOU to the hotel shuttle bus driver that took us down and got us to the boat on time ).