Hotels Near Ficus of Kos in Kos

The price you pay is far from the service that one would expect form a 5-star hotel. 1. Rooms: Rooms are large and decently furnished but cleanliness is quite disappointing. Housekeeping was random at best, and they only cleaned on demand (for example, the bathroom or balcony were never cleaned unless we requested it explicitly). Rooms on the ground floor can be visited by stray cats if one leaves the door open. This is what happened to us. With my wife being allergic, we asked for an alternative arrangement which was promptly found. We were given a new room at an upper floor and with a better view. 2. Service: a. Beach service was horrible. First, like rooms’, beach cleanliness is a mirage. Stray dogs are around all the time and the beach is always dirty (see pictures of what the beach looks like at 9am on a typical day). The beach is also adjacent to a drain with stagnant water, which on a typical windy day sometimes smells. Second, almost none of the staff speak a decent English. Finally, the beach is open to outsiders. While nowhere was this written when I made the reservation, the end result is that, particularly during weekends, you may find yourself without an umbrella and beds. That is exactly what happened to us when we checked in on a Sunday afternoon. Moreover, barely are there controls at entry, so in theory anyone can (and in fact does) use the beach. b. Dining was also quite poor. The hotel has four restaurants but only two are open for dinner. This leaves us with fewer options. Yes, the nearby village offers alternatives, but it is not clear why a 5-star hotel should only have two restaurants open for dinner (note: one is a beach restaurant). c. On a positive note, staff were very helpful, especially Elena, the guest relations manager, who was very kind with us and tried her best to improve the service, yet there are structural problems that only the general management can and should try to solve. Speaking of which, we lodged a complaint with central Radisson and no one bothered to reply, not even an automatic reply acknowledging receipt of the message. As the saying goes: “the fish rots from the head”. 3. Location: This is definitely a plus. The hotel is located in a beautiful bay, with crystalline waters. However, the place is a bit self-containing, with very limited options to walk and dine around, and explore adjacent places. There is a no-frills village at walking distance but you can only reach it by taxi, as it is not advisable to walk on the margins of the road. In sum, if you are looking for a truly 5-star hotel experience look elsewhere.

We stayed at Sianji Well-Being Resort as a group of 10, and despite booking last minute, we were offered a fantastic upgrade to two penthouses. This was a great start to our stay! The resort is beautiful, the rooms are modern, very clean, and extremely comfortable. Facilities and Amenities The swimming pools were spacious, offering plenty of space to relax and swim, with easy access to a beautiful beach and all the necessary amenities nearby. The entire property was spotless, and we were very happy with the facilities. Booking Confusion We did have some confusion when booking. While TripAdvisor initially indicated that the booking was all-inclusive, once we began selecting our rooms, it showed ”Breakfast only.” When we contacted the hotel, we were informed that it was a misunderstanding caused by European booking sites and that the resort is only breakfast-inclusive in the winter. However, when we arrived, the manager insisted that the booking was indeed ”Breakfast only,” which was a bit frustrating, as we had received different information over the phone. Despite this, the breakfast itself was excellent and we thoroughly enjoyed it each day. Dinner Experience When we inquired about dinner, we were quoted 1500₺ per person by the manager. After dining, we were charged 1700₺, with the explanation that the 1500₺ included a 15% discount. This was another small frustration, but at checkout, the receptionist was kind enough to fix the issue, which we appreciated. Spa and Turkish Bath We also enjoyed a couple of massage sessions and a Turkish Bath experience. The spa was beautiful, and the massages were relaxing and well-done. The only thing that could have enhanced the experience was some soothing music in the treatment rooms, which were oddly silent. Other Highlights One of our guests had a camper, and the hotel kindly assisted us with parking it nearby, which was a great help. We did experience an unfortunate incident where one of our group members slipped and broke her wrist due to a slippery entrance on a rainy day. We had to visit the hospital as a result. Additionally, I got stuck in the lift for a few minutes, and none of the buttons, including the emergency button, seemed to work. Despite these hiccups, overall, we had a great experience at the resort. The majority of the staff were friendly and accommodating, although the management could improve in terms of handling booking details and communication. I would recommend Sianji Well-Being Resort for its beautiful setting, great facilities, and relaxing atmosphere.