Guest User
November 9, 2023
Over a 23 year period I’ve eaten at the Crows Nest restaurant. The service was generally good but it always took a lengthy time for the food to come out of the kitchen even if you were the only table being served. Understanding that there was a new chef and new menu we took our family visiting from the USA to dinner. The service was good and the food came from the kitchen in an acceptable time. Then everything fell apart. One order of Chicken and Fettuccine was an insult to both the chicken and the fettuccine. Inedible! One order of mystery fish was inedible. Another order was Chicken Parmigiana. Why it was called parmigiana is again another mystery. The taste was awful! Also, It’s the first time that we’ve ever had broken glass mixed in with the food! These three main courses were returned to the kitchen. The fourth dish that was ordered, prawns with rice was okay and edible and was paid for. The owner of the Crows Nest Resort, Mr Hamid Ali, also owner of the Amalfi Restaurant in Port Denerau, and also owner of Caskade Catering in London which owns numerous KFC franchises had a menu that leaned toward pasta dishes and the pasta’s were imported from Italy. The menu and food at that time was good though inconsistent. Sadly, hotel management changes frequently as does the chef and kitchen and service staff, again leading to inconsistent service, quality and presentation. Hopefully, things will improve but I’m not holding my breath.