Furunde Wanda Jin Hotel

Too bad, too bad, too bad. Let me show you how dirty the hotel is. I always knew that accommodation in Xinjiang is not clean. I specially booked the best local hotel. Wow, it's also so dirty... There are so many things on the toilet, bed, and walls that I didn't take pictures of. It's too disgusting. I will never come to Xinjiang again.

This is the hotel we chose for our company's team building. It's a five-star hotel and a little old. The surrounding environment is OK It's just that the wind and sand are strong and the environment is polluted Overall, it's OK, and the breakfast is also OK.

The hotel is located in the center of Korla, with convenient transportation and a large parking lot. There are many places to eat around, with many choices. The room is very bright and clean, with good sound insulation, so it doesn't feel noisy. The bedding is very comfortable and I slept very well. Breakfast is on the 26th floor, overlooking the whole city, with a good view. The breakfast dishes are very rich, and the freshly cooked noodles are delicious. The two guys who greeted me at the front desk were very handsome, enthusiastic, energetic, and in very good spirits. Thumbs up.

The room is large, the toiletries are high-end, the bedding is very comfortable, I slept until dawn, the service staff is enthusiastic. The breakfast is rich and varied, it is worthy of being the number one hotel in Korla.

I often travel around the country with my family and children, and basically stay in five-star or above hotels. This is the first day of my trip to Xinjiang. First of all, the hotel facilities are good. The suite I booked has a separate cloakroom and reception area, which is more friendly to families with more luggage, and the facilities are acceptable. But I was disappointed in the hygiene, service, facilities, and maintenance level, and I was not satisfied with my stay. After leaving the hotel, I gave a lot of suggestions to the return visitor, hoping for improvement. If the service can't keep up, it will be difficult to have repeat customers. First, the hygiene problem. There are hair, cigarette ashes, and stains on the trash can in the bathroom. This is the biggest problem. As a star hotel, the hygiene is not up to standard. It is impossible to live. I called the cleaning, but no one came for a long time, so I had to deal with it myself. Let's see. Second, the service problem. From the beginning of check-in, it was basically left to fend for itself. There was a lot of luggage, and there was no waiter to help in the lobby (it was not busy at this time, and there was insufficient staff), so I had to push the concierge car to move the luggage myself. As a result, the concierge car was broken, and the experience was not good. Third, the facility problem. The door of room 2416 where I stayed was broken. After closing, there was a chance that the door tongue would get stuck (not locked), causing my child to be trapped in the room and frightened. I called the engineering staff, but they just apologized and laughed it off, and did not deal with it in time. The door of the room was obviously improperly maintained and not repaired in time, resulting in abnormal working conditions. Judging from the wear of the keyhole, I don’t believe that I was the only one who reported the situation. The engineering department should bear the main responsibility. Fourth, there are experience problems, such as difficult-to-use refrigerators. The refrigerator door will get stuck on the carpet when it is opened and closed. I suspect that all rooms have this problem (at least the two rooms I booked have this problem), which makes it difficult to open and close the door. I also cut my hand for this. Another example is a door card. The room is a conventional plug-in card, and the elevator is a conventional card swipe elevator. If there is only one card, do you let the elderly and children light candles in the room when you go downstairs to get things? For family check-in, the front desk actively gives two cards, which is a necessary and considerate service. Another example is the drainage system. Everyone should avoid pits in 2416. There is no quiet rest environment. My daughter asked me why I was taking a shower upstairs all night? You feel it. Who designed these anti-human experiences? Mechanically stacking hardware is not desirable, and it should be improved. Fifth, the supporting facilities. Wanda hotels generally have good supporting facilities, but the commercial supporting facilities here are still relatively lacking. The business downstairs looks poorly managed, and the level of supply procurement, catering, leisure and roadside stalls needs to be improved. In general, I am not satisfied with this stay. I suggest you find a third party to evaluate it carefully, seek opportunities for improvement, do PDCA in place, and build a good reputation for quality.