Guest User
April 24, 2024
In one sentence: a good hand of cards, played badly.
Hardware: I came here for the new opening, so I will not talk about the decoration style in the room for now. After all, everyone has different aesthetics. It is understandable that there are scattered construction in the hotel. The overall hardware score is above 85 points, which is a good hand of cards.
Guest room:
1) The first shock when entering the room is that after the room card is inserted, the TV automatically turns on and plays hotel promotional advertisements at a sound of more than 50 decibels, which is particularly harsh and abrupt at night. It is recommended to play it in mute or lower the volume.
2) The TV cannot be projected;
3) The shower room is not cleaned;
4) The room hygiene is not thoroughly cleaned when extending the stay, and the toiletries are not fully replenished. I stayed for two consecutive days. On the second day, the obvious debris and garbage on the floor on the previous day were not cleaned, the bath towels were not picked up, and the toiletries were not replenished.
Restaurant: The dishes and drinks are not replenished at all. The breakfast time is 8:30-10:30. I went to the restaurant at more than 9 o'clock for two consecutive days. There was no yogurt or fruit at all, and no hot or cold dishes were added. At this time, there was still an hour before the end of the meal. Chatting with a colleague, he went to breakfast at 8:30, the yogurt and fruit had been taken away and never replenished.
The service was really terrible.
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