Africa Jade Thalasso

Here is the review rewritten with the requested addition: --- **Overall very good stay, but some points to improve** **Positive points:** - The staff is exceptionally kind, welcoming and helpful, everywhere in the hotel. The entertainment team is perfect, with a very rich and varied program. They greatly contributed to making our stay memorable. - The food is incredible, with a wide choice every evening: seafood, fish, various meats, salads and very diverse desserts. - The hotel is huge, with many restaurants and bars, as well as a gigantic swimming pool. You can easily spend a week there without getting bored. - The location is ideal, with direct access to a heavenly beach. **Negative points:** - The rooms are basic, equipped with the bare necessities. The towels were very worn and old. - Some rooms are located very far from the elevator, which was a problem for our family, especially with an elderly person using a crutch and a baby in a stroller. Despite a request made several days before our arrival, no solution was offered. In addition, for such a large hotel with hundreds of guests, it is unacceptable that there is only one wheelchair available. This is very insufficient for an establishment of this size. - The smell of cigarettes in several areas of the hotel, particularly at the reception and in the lounges, is annoying, especially for families with children. Although several complaints were made to the reception, we had to insist for action to be taken. - The prices of the extras in half-board are exorbitant: a pizza at 40 dinars, a small glass of pine nut tea at 12 dinars, a soda at 7 dinars... Prices much higher than those of a 5-star hotel. Conclusion: 8/10 Despite some drawbacks, I have a very good impression of this hotel and I will definitely come back with the All Inclusive formula. The atmosphere is family, the service is impeccable, and the location is simply perfect.

No longer deserves its 4 stars! Poor service, food not really fantastic.

Excellent hotel I recommand it