Hotels Near देओमाली ओडिशा हिघेस्त पीक in Koraput

I am a localite and I had booked earlier for our marketing team who visit Koraput every week. They used to have a good service but off-late its service has been horrible. For booking you can do it over phone. I had called yesterday and had asked to book a room. They confirmed that room is available. When I provided my details, the guy on the phone the said that they have enough rooms and you can come down as no one will book so late in the night. After reaching, the new guy had come in the shift. Although the room was there, he said that he won't accept it if you don't do advance booking. I asked him the process of advance booking over the phone. He said that you need to give your name, which I had given. If his colleague has not noted, then it is their problem. It was strange as he was very rude while talking about this. No sense of how customer support should be provided. And it was further shocking as they had empty rooms. His other colleagues also didn't agree as how would a customer know if someone at their end over the phone has noted the details or not. His name is Mr. Dharmendra. He also made some personal remarks. And also asking me to rather bang his colleague the next day.

Sai suvarna inn is located in open area, having lot of open space, looking very pretty, lot of area to sit and enjoy camp fire especially in nights. Night time to sitting in open area no of cement benches are lying to sit number of people together and enjoy the nighty 🌙 and enjoy cool nights with cool winds I think it is better to visit not to write.

Good: The location of the resort is very good. It is a bit far from the city center so the place is away from the crowd which is what one wants during a vacation. Though the train tracks are close to the resort, it is very quiet. Walking around the area during early mornings was pleasant. Though food is not included, it was reasonably priced and decent. We were able to change our two rooms to a suit. Bad: The resort lacks the one thing you expect from the service industry - hospitality. I would have rated this place a 8 if this wasn't the case. Checkin process was not smooth at all. Though we booked two rooms, one of the room shown to us was so bad that there was no way we could stay in it. Even the suit that we stayed it was basic and could be cleaner. Neither the owner nor the staff have any idea on how to run and maintain a ”resort”. The place could do wonders being managed by someone with experience working with guests.

Property is new and up to the standard. People are cordial. Breakfast spread must be improved. There is only one non-veg item that is boiled egg. The average food price of the hotel is very high. Otherwise the location is good, just opposite the bus stand.