Guest User
April 15, 2024
After we asked the manager about the smell of cigarettes in the room, he quickly gave us an explanation. The fact is that there was cigarette ash in the trash can under the newly inserted trash bag. When we asked him about the sauna, he wanted 15 euros per person, but he reduced it to 7.50 because we weren't happy with the very plain room. According to the manager, our room had already been renovated. (One day later, a decorative pillow that was hanging on the wall above the head of the bed fell down. There was about 1 cm of dust on it.) We didn't use the sauna because the description advertised the sauna as a feature of the building. There was no mention of costs. The last time I set the breakfast table in a hostel was 50 years ago. I was in a youth hostel. Here, everyone could lend a hand while the boss stood in the doorway and played on his cell phone. The breakfast buffet was a joke, but we didn't laugh. The rolls were very, very cheap. You couldn't even cut them through, they were so rubbery. There were three types of sausage (the same sausage every day, meat sausage, salami and raw ham), hard-boiled eggs, cucumbers and tomato slices. There was also muesli, but I didn't look any further than that. A lady asked the manager about a strange aftertaste in the cream cheese, but after a quick inspection it was approved. There was also juice. I had the orange juice, very cheap. The next two days I got rolls from the bakery. The coffee was good because it came from a machine. The small wrapped biscuits had already expired on January 24th and September 23rd. We left a day early; this stay was absolutely pointless. In the reviews I read about the friendly staff. Which staff? I only saw the manager and once briefly a cleaner in the rooms. And the manager is friendly; he gets good money for it. We have been to the Moselle several times in recent years, but this year was the last time. I don't want to be reminded of this holiday anymore. I didn't take any photos out of sheer frustration. I really don't want to be reminded of it.
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