Silver Bay Hotel Kontokali Corfu

I am very pleased with the whole experience. The place is just in the right place. Not to close to the loud city nights, but yet not so far. Beautiful swimming pool, good bar, excellent food, affordable price, and very very professional staff. I strongly recommend Silver Bay. Five stars for sure.

The food is great, the staff is excellent, all praise for the hotel, they have a beautiful pool, every recommendation, they have a great pool bar, the rooms are great, the beach is close, pool is clear

Nice and hospitable people. Good service and perfect frappe from George :) If you need good neighborhood - a little bit quiet - this could be a perfect get away from the crowdy toqn center... That's all folks !!!

If you enjoy sleeping, do not come here. The bed was hard as a rock, the air conditioner was broken, and the room smelt of sewage. Do not stay here to save money. Spend the extra 30-50 euro to enjoy your life. NOT WORTH IT.

Overall I'd rate the experienfe a 6/10, as ut did take some time to get used to hownthis hotel is run and acclimitise to lack of services on offer. I'll split my ratings into 3 categories: Service, Comfort and amenities. Service - I'd give this a 6/10 as the staff at the hotel did a good job to make themselves a available. First night was almost a disaster as we weren't talked through how to control the ac unit of the room and it led to time being wasted, in a hot sticky room. Once that was resolved, staff were usually quite attentive and the hotel manager was helpful with providing advice on how to get across corfu. Comfort - I'd give this a 5/10. Overall, the rooms were clean and our rooms were cleaned every day. However, the biggest let down was the fact that my room had bugs and i was getting bug bites. This was hugely disappointing and made the first few nights disappointing. Hotel lounge was clean, as well as the pool side. Me and my family when we were at the hotel, spent alot.of time by the pool side sunbathing, which was a pleasant experience. Its quite peaceful also alot of the time, as it wasnt busy at the time we stayed. Amenities - I'd give this a 4/10. There were some stuff which were said to be available upon arrival but just werent provided. An example being an ironing service. This was unavailable and it resuled in me having to buy an iron which disappointed me. Also you didn't have a dinner menu, you ordered the food from a third party restaurant.

I was really surprised with the reviews and to be honest hesitating to stay there but it turned out to be a great place to stay. Nice people working there , quiet place, comfortable rooms. Definitely go back again.

Unfortunately I cannot recommend this hotel at all. The service was absolutely terrible. When we arrived, we had to wait for 2,5h to check in, so we waited by the pool. When we could check in, the rooms were not cleaned, we were approx. 7 couples that had arrived at the same time and none of our rooms were clean at check in. So we had to wait for another 1,5h, and weren't even offered something to drink in the meantime, I had to ask for it. More people came down from there rooms to complain about the cleaning. When we finally got to our room, it was ok cleaning wise, but it was very moldy in the bathroom, the show curtain had mold and was absolutely disgusting. They had painted over mold on the walls and ceilings, the lamp in the bathroom was blinking all the time when turned on, the shower was leaking every time we took a shower so it was soaking wet on the floor. They were suppose to clean 5 days/week, but only cleaned properly 1 day. The rest of the days they just folded sheets. The towels were not changed, we had to ask for new ones, we also got one pillow that was rock hard so we had to change that one too. Overall, really bad service and I don't recommend anyone that want to have a nice hotel stay to live at this hotel. The staff was giggling behind their face masks when people complained about the cleaning at check in. No one even apologized for the late check in and bad cleaning.

The toilet bowls were dirty brown and hadn't been cleaned in months. The bathrooms were only just acceptable, as long as you don't mind the shower plugs partially blocked with hair. DON'T LOOK UNDER THE BEDS. If you're lucky you will just find dirty old socks and fluff dirt going back months. The breakfast was laid out the night before, temperature 38, 30˚at night. The receptionist was nice. the pool looked clean, and the Slovenian lorry drivers who use it as their stopover were very polite.