Guest User
June 7, 2024
T he room was poorly equipped, fancy bathroom but nowheren to hang a towel. Nothing beside the bed to place a book, telephone etc.Poor breakfast, no youghurt, almost hidden milk and juice. A few slices of goat cheese, some ham and cold bolled eggs and bacon, far away from Strawberry standard. Worst of all bad service. We think the woman was the headof staff, she was very inpolite, did not care when we could not enter our room due to a door card that did not work and left us out in the pouring rain and wind. Three times she gave instructions that did not work before she sent another staffmember who opened the door with a key. No excuses. The rooms in the reception aera were beautiful, the scenery around the castle was great, but we were only happy to leave, an old couple , 77 and 82 years old, felt badly treated.