Guest User
August 13, 2021
Before we began our trip to the hotel I started looking on the internet for photos of the hotel and got surprised and overall happy impressed with what hotel I got to stay at with the offer we got from our holiday company but when we got there the reality hit me. Due to the poor patience while waiting for our rooms some pipe exploded causing our stuff to be flooded with water, luckily we managed to move them in time. After, when it was breakfast time I was confused the restaurant wasn't looking like in the photos it had 3 big long tables 1 serving meat, 1 serving bread, and 1 serving different sorts of soft foods and sweets. The staff could barely understand any English or Russian. The food was undercooked and caused food intoxication for 1 or 2 days of my vacation, a terrible experience. Also, the rooms were barely cleaned by housekeeping and if you were by any chance in the room when housekeeping wanted to clean your room they would just move on to the next room and never come back to clean...