Guest User
October 20, 2023
After reading recent reviews we were anxious about what to expect when we arrived. Yes, first impressions of the room was it was very dated. When we woke up the next day refreshed and saw it in day light we realised the room wasn’t that bad. It had age related marks but it was clean. We had our room serviced every day to our satisfaction. The cleaner always went over and above our expectations to make the room presentable for our return with little touches. Only complaint really was the mattresses were very hard. All the staff around the complex were friendly and very attentive to look after us in the restaurant, bar including the life guard and the man who worked all day everyday in the shop. Food was good as we have experienced a lot worse on holiday. Fresh pancakes and omelettes cooked to order for breakfast. Ample choice of cereals and breads. I am vegetarian and was happy with my selection at all meal times. My partner is a carnivore and enjoyed the meats. Better labelling of food would have helped though as we had to guess some of the time what items were. Snack bar offers chicken nuggets, burgers and chips between times for kids and fussy adults. A hard working lady makes fresh savoury cheese pancakes throughout the day (apart from on a Monday), these were amazing! Beer was Tuborg always chilled. Wine satisfactory but not chilled, requested ice so not a big problem. Soft drinks were proper coke, sprite etc. Ample facilities around pool for example shop, hairdressers, henna tattoo at extra cost. Free indoor pool, tennis courts and table tennis. If you look at the total cost of your holiday and break it down it is value for money, our flights cost more than the hotel itself. Not many other families from UK so there was a language barrier with other guests mainly from Russia but not with staff. Outside hotel a ***** of markets and shops. Cheap taxi fare into Alanya. All excursions we booked collected us from hotel and brought us back safely. No issues and we would return. Thank you from Scotland!