Club Wasa Holiday Village Hotel

Very Disappointing Stay – Well Below 4-Star Standards, Misleading Advertisement We are currently at this hotel, and unfortunately, it fell far short of the expectations set by its 4-star rating and the advertisement we saw before booking. Having traveled extensively and stayed in everything from budget hostels to luxury resorts across the globe, we can confidently say that this property does not meet the standards typically associated with a 4-star hotel, either in Turkey or elsewhere. WiFi Issues & Hidden Charges The first issue we encountered was with the WiFi. Unlike most hotels that provide complimentary WiFi in common areas, here, WiFi is payable, and there’s no free guest access in the lobby, which is incredibly disappointing for a hotel of this supposed caliber. To make matters worse, we spoke to another dissatisfied client who after paying for the wifi service, were told the payment had failed and were asked to pay again yet money had left their account. This left a bad taste from the start, customer service witnessed was terrible. Reliable internet access is a basic expectation nowadays, especially at a 4-star property. Room Cleanliness & Condition The room itself was a major letdown. It was not only dated but also unclean, which was quite shocking, especially in Turkey, where hospitality and cleanliness are generally high priorities. The balcony door handle was practically falling off, and the main door was barely secured, held together by a single screw on the hinge. We found debris on the sheets when we arrived, making us question whether they had been changed at all. The fridge was in an equally poor state, with a solid block of ice in the icebox and a disgusting yellow film covering the interior. The bathroom was similarly neglected, with a heavily stained toilet seat that clearly hadn’t seen bleach in a very long time. These issues are simply unacceptable for any hotel, let alone one claiming to be 4-star. Misleading “All-Inclusive” Package The “all-inclusive” offering was another significant disappointment. We were led to believe this would include a wide range of drinks, but in reality, it was quite limited. The only soft drinks available were carbonated cola and lemonade, and the alcohol selection was sparse—local beer, wine, and vodka were the only options. If you enjoy a variety of cocktails or spirits, be prepared to be disappointed, as vodka is the only spirit offered. This might cater to the hotel’s predominantly Russian and Baltic clientele, but it certainly doesn’t reflect the diverse offerings you’d expect from an all-inclusive package at a 4-star resort. To top it off, if you arrive after midnight, you won’t be able to get any drinks at all, until the morning, which is highly inconvenient. Service Shortcomings We brought our concerns to the reception, particularly regarding the state of the room, but, like many other reviews have mentioned, we were simply told “we’re full,” with no attempt to rectify the situatio

Very very bad hotel who was able to send me as a single mom of 3 at 3 o'clock in te morning to another hotel!!!!! No respect for this hotel of for the manager of the hotel!!!!!! Personnel at the reception is not polite. Luckily that the people in the restaurant were human and very kind.

Hirrible place. If you are not Russian they ignoring you. Room dirty. No hausekeeping. Towels not change. When you finish your water you don't get another one. Reception Staff don't speak English. Drinks all inclusive is just vodka gin with cola or sprite. All in plastic cups. If you want whisky or a cocktail you have to pay $9. Small pool area. Food okay but nothing specjalnie. Fruits just appel pear. Restaurant Staff was nice