To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.2
Service5.0
Cleanliness4.3
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All reviews(8)
Positive reviews(8)
Reviews with photos/video(3)
CERENO
Run of House
Stayed in Nov 2023
Couples
11 review
4.5/5
Great
Posted on Nov 27, 2023
so very nice hotspring,wilike a falls hotspring,i like the exterior mint choco castle design in the middle of the mountain.The yukata or traditional bathrobe.The delicious japanese food breakfast.The fantastic view of autumn & the famous gozasho ropeway.Spectacular moment because in the top of the mountain by ropeway is a surprising snowy everywhere.Autumn with matching winter vacation by nov.25.unforgetable moments.Anyways,thank you so much trip.com.for a reasonable prize & reccomended nice hotel.More power!!
6/20
Guest User
Japanese-Style Room
Stayed in Mar 2024
Family
6 review
3.7/5
Posted on Apr 3, 2024
Old style Onsen hotel, nice!
Guest User
Run of House
Stayed in Mar 2024
Couples
37 review
4.3/5
Very Good
Posted on Apr 30, 2024
I have stayed in nearly 100 hot spring hotels during my travels in Japan. This one is the worst. The facilities are old and poor. It feels like it has not been updated for many years. The hot springs don't have much scenery to see.
I stayed at Twin with low expectations due to poor reviews, but the room was spacious, clean, and had a good view. The food is luxurious and delicious, and you can enjoy three types of baths: indoor, outdoor, and hot. Check-in was at 4:30 pm and we were rushed to eat at 5:30 pm.