Guest User
March 9, 2024
We are very disappointed for a 4 star hotel, it looked nice in the pictures but the reality was different. We had booked an economy double room, no sea view but a view into a back yard onto a moldy cat dish. Our bathroom was small, no place to hang towels, the heating in the room didn't work, apparently it's heated by air conditioning - but you still can't get your towels dry. The mattresses were far too soft. There was no door to the shower, so the bathroom was under water after showering. The toilet seat was broken and couldn't be repaired. Our window in the bedroom couldn't be folded down, only fully opened and that only went as far as the bed was. We complained several times and then got a comfort double room which was a little better, the mattresses were better. Dust on the bed frame, after the second shower the control for the shower head was broken. The view wasn't a sea view either, but a view of the car park. Unless you book a suite with a balcony then you also have a sea view. You could go to the evening buffet, very poor selection, lukewarm to cold food despite the hot plates. If you only eat sandwiches with sausage/cheese, then that's OK, but very expensive at €24 per person. No flowers on the table, not enough crockery. On the other hand, the breakfast buffet was sufficient and tasty. Price-performance ratio is zero. You can eat from the menu in the evening, but that's more expensive. The saunas are great, very relaxing, the relaxation oasis is also top-notch. We had 2 healthy back massages, great. It said on the internet that they have entertainment options, the latest generation of consoles, which is what you're looking for there. There's an outdated pool table with missing accessories, a table football table and an ancient dartboard. But you're also right on the beach, where you can walk endlessly. This hotel has a rooftop panoramic terrace, we went up there once, there were strange young people who were causing trouble there, we reported it, they didn't understand, instead we were told that it would be expensive if something broke. Conclusion: We cannot recommend this hotel, it did not meet our expectations. We would not recommend a holiday there.
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