MonotaRO
March 25, 2025
This hotel is dangerous.I booked through Trip.com, arrived at the hotel and on the first night the manager called me into the lobby and said the following
Your booking is through an agent and the tax amount will not be credited to your account.So you are now threatened with the choice of paying that Indian tax in cash or writing the best rating on Google Maps.
I refused to do either and contacted the support at trip.com where I made the booking, who confirmed that I had paid in full and did not need to make any additional payments.
However, at the point of check-out, I was again pressured to either pay cash or write the highest rating on Google Maps, which I felt was dangerous and ran away.
I am writing to let you know that staying at this hotel will have these consequences for you.