Guest User
December 19, 2023
This was a terrible pick. We chose it based on *********** reviews and regretted it as soon as we arrived. The “resort” is completely run down, falling apart, rotten structures, infested with roaches and ants. The manager convinced us to stay one night of our 5 and promised to resolve the situation but it was a joke. Our room doors wouldn’t secure or close, the balcony was rotten and unsafe to use, room covered in bugs, I was bitten by a roach during the night. No sound proofing, loud music all night, no front desk service. Beds are ancient, probably never been changed. Everything in the room was broken, torn, stained, and had a layer of filth. The view and location are gorgeous, for sure, but it’s also not beachfront and you can’t swim there. We stayed the one night and the manager refused to reimburse us until we contacted booking, even then only 3/5 nights refunded. He tried to convince my partner to take his cell phone in exchange for reimbursing the room. It was totally bizarre. Other guests had rented scooters and returned them dissatisfied. He was keeping passports as leverage. Avoid this place if you can. The photos don’t do it justice and I’m certain any positive reviews were paid for. We lost half a day of our vacation dealing with this. Of the 8 stays in Thailand this was the worst.