Guest User
July 16, 2024
After arriving at the hotel, it was already clear to us that it was not as clean as it appeared in the photos. The room was not clean, towels were dirty, bathroom was dirty and the door to the balcony could not be closed properly. We had booked for 3 nights but checked out after the first night and asked for a refund. The service on site was very nice, however, and after we addressed the issues, they were understanding and did not take offense at our wanting to leave.
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