Guest User
November 5, 2024
Terrible experience, nothing like what was promised.
We booked this resort based on the promising photos, but what we found was disappointing and far from what was advertised. The bungalow we were given had no previous images available, and now we understand why.
The place had no hot water or air conditioning, which is essential in such a hot climate. Instead, there was a fan placed right above our heads, which made more noise than it cooled. Also, the cleaning was clearly lacking: we found hairs next to the bed and the place had a general feeling of neglect.
To top it off, there were no sheets or blankets; the only options to cover ourselves were the towels provided. The bungalow itself was so small and closed that it gave a claustrophobic feeling, making us feel uncomfortable throughout the stay. I would not recommend this place at all.
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