Andrey Manankov
April 29, 2024
Strengths:
1. Spacious rooms, interesting furniture, privacy.
2. Design of common areas: greenery, fountains, infinity pool, quality sun loungers, private beach club, beautiful restaurant.
3. Overall good service, but not super friendly.
4. Conveniently, all purchases on the hotel premises can be charged to the room account and paid upon check-out.
Weak sides:
1. The room was not ready for check-in at 14:00: they did not have time to clean the room while they were fixing the problem with the bathroom. As an apology, a coupon for a soft drink for 60 baht. Not enough.
2. Mediocre food in the restaurant: there is a small selection for breakfast, the usual set of products, similar to 3* hotels. Lunch and dinner are long waits, relatively high prices, but the quality is about the same as in nearby restaurants, the service is long even in the absence of other customers.
3. Remote location from shops and restaurants - you have to walk a lot, it’s unsafe to leave the hotel in the evening, there are a lot of dogs and there is no proper lighting on the streets (this is not a problem for the hotel).
4. On the second day of our stay, one of the air conditioners broke down. They fixed it in an hour, but it was unpleasant.
5. An amazing situation with slippers to wear in the room - usually they are disposable for each guest, here they demanded to return them because they wash them. Unhygienic and weird.
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