Napasai, A Belmond Hotel, Koh Samui Reviews
Napasai, A Belmond Hotel, Koh Samui
65/10 Moo 5, Baan Tai, Mae Nam, Surat Thani Province, 84330, ThailandView Hotel Details
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Napasai, A Belmond Hotel, Koh Samui Guest Reviews
4.8/5
Amazing
77 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(77)
Positive reviews(52)
Reviews with photos/video(9)
Friendly owner(5)
Guest User
Villa With Sea View
Stayed in Dec 2023
Solo travelers
2 review
Outstanding
Posted on Jan 29, 2024
Great place, very nice staff, super helpful will definitely come back
Tltl10
Villa With Sea View
Stayed in Sep 2023
Solo travelers
10 review
Great
Posted on Dec 4, 2023
Very friendly staff
Nice dinner and breakfast
But so many mosquitoes
Guest User
One-Bedroom Garden Villa
Stayed in Jun 2023
Family
1 review
Outstanding
Posted on Sep 26, 2023
Very good
Guest User
Villa With Sea View
Stayed in Nov 2024
Family
72 review
Outstanding
Posted on Jan 7, 2025
The hotel environment is good. We booked a Christmas buffet dinner. The environment is OK, but the food is really average. The hotel staff is still very enthusiastic.
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Tianlangxingyun
One-Bedroom Pool Villa
Stayed in Oct 2024
Family
33 review
Outstanding
Posted on Dec 3, 2024
This hotel in Koh Samui surprised me. This is what a vacation should be like, lazy time, occasional rainstorms, beauties on the beach. The square villa I stayed in can be said to meet all my requirements for a vacation villa. The service is excellent. The restaurant opens at 7 o'clock, but we came at 6 o'clock, and it was opened for me. The breakfast is half buffet and half a la carte, and the taste is very good. I also had a spa, which is also very authentic. When I left, there was a kitten to see me off, haha, so cute. Believe us, this will be your dream resort hotel
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6/7
Guest User
Villa With Sea View
Stayed in Nov 2024
Couples
4 review
Outstanding
Posted on Dec 12, 2024
Very good, with many entertainment options, good service attitude and rich breakfast. It is the most cost-effective five-star island resort
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Guest User
Villa With Sea View
Stayed in Jul 2024
Couples
9 review
Outstanding
Posted on Aug 9, 2024
The hotel has thoughtful and meticulous service. I was also upgraded to a first-line sea view villa. The yoga class was very professional and the scenery of the class was so beautiful.
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Shine Wei weilili
Ocean Front Villa
Stayed in Dec 2023
Couples
22 review
Outstanding
Posted on Feb 19, 2024
A dreamy romantic resort, very authentic, beautiful sea views, pleasant wind, and the food in every restaurant is delicious ~
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6/10
comeon002
Villa With Sea View
Stayed in Jun 2023
Family
5 review
Very Good
Posted on Aug 7, 2023
Hotel service is very good, privacy is good
But the beach is very average, don't go into the sea
The swimming pool is good, but it is inconvenient to go out and you need to call a car
Choose between privacy and convenience
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6/10
Ainaoteng^_^q
Villa With Sea View
Stayed in Mar 2024
Couples
12 review
Outstanding
Posted on May 4, 2024
A decent hotel with beautiful scenery
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Anonymous User
Villa With Sea View
Stayed in Jun 2023
Family
14 review
Amazing
Posted on Oct 3, 2023
Very satisfied. The environment is pleasant. There is a tatami. The two children slept well.
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Marjorie Li
Villa With Sea View
Stayed in Dec 2022
Booked for others
108 review
Outstanding
Posted on Feb 8, 2023
A very happy travel experience, relaxing both physically and mentally. Choose this hotel if you like to be calm and don’t want to be disturbed by the outside world
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Mary_Gstar
Stayed in Sep 2024
Couples
Outstanding
Posted on Oct 10, 2024
This hotel was our favourite on our month long travel around SE Asia. The staff, attention to detail were excellent. The facilities were clean and well kept. Loved the gym, beach options and breakfast was great, as you are basically able to order whatever you want. The food was good, drinks a little pricey but perhaps what you would expect. Little touches and attention to guests are what made us like this hotel so much.
Response from Property: Dear Khun Mary, It is such heart warming to read your kind review for us Napasai. It is our pleasure to learn that you enjoyed facilities, room, breakfast and food options. We are honoured to be praised as your favorite hotel from your month long travel in South East Asia, and we are proud to hear that our service with attention to details made your stay even better. Comments like yours are the best fuel which drive us to make all of our valued guests' stay a memorable one. We would like to thank you again for staying with us at Napasai and for leaving a heart warming review. When the opportunity arises, we hope to have the pleasure of welcoming you back again next time. Truly Yours, Guest Services Team.
Guest User
Stayed in Dec 2024
Couples
Outstanding
Posted on Jan 13, 2025
Great hotel! Enjoyed every minute of our stay. The stuff is super friendly and the service is superb. The food is excellent, except there aren't many options for vegans. The room is a bit old and squeaky but very clean and the bed is comfy with "pillow menu". Shower was great, hot water and superb water flow. No smart tv which is a shame. Will definitely reccomend the hotel and would love to visit again.
Guest User
Stayed in Dec 2024
Family
Outstanding
Posted on Jan 5, 2025
This was our 1week-stay across the NY, which came to finish our trip through Bangkok, KhaoYai and Ayutthaya. Great service, sea-view, good food and very thouroughly-arranged new-year-party - family-oriented and vibing at the same time. Very positive experience and many thanks to the whole team and especially to manager Alla!