Samui Garden Home

The service is excellent with friendly and helpful staff. The well-equipped kitchen is a highlight. However, the pool area needs maintenance.

I will start this review with the ultimate praise - often on Agoda you see the photos, get excited and book, and are totally underwhelmed when you get there because the photos were about 10 years old. NOT THIS TIME, the photos did not do our bungalow justice. It was soooo much better than the photos (something I've never said before). There were 2 disappointments. Firstly, it is advertised as wheelchair accessible. Wheelchair accessible IT IS NOT!. To check-in you have to climb half a dozen steps. The road through the resort had newly laid stone chippings. It would take super-human strength to propel a wheelchair through that. The pathway to the bungalow was difficult to get on to from the road because of a double step, and then, combined with encroachment by undergrowth it was too narrow to manoeuvre safely (my wife went off the path twice). Finally, to get into the bungalow there were 5 steps. To get to the bedroom there were a further 3 steps, and to get to the bathroom, you had to climb 2 steps and down one. Fortunately, my wife isn't totally wheelchair bound, and we managed. This misrepresentation could cause totally disabled visitors a lot of grief. Secondly, the restaurant was closed down. In every brochure you see, the restaurant is shown as a selling point. The bungalow had everything we needed, and was more than perfect, although TV channels were lacking (just 3 - 1 Portuguese, 0 Thai and 2 German channels I think). It was OK though - I used my laptop + HDMI lead. Internet was very good. If I go to Samui again, I will definitely consider this resort again, and wouldn't hesitate to recommend it to friends.