B House Samui

The rooms are praised for their comfort and style, with excellent service from the friendly staff. The prime beachfront location offers stunning views and easy access to the sea, ideal for a coastal getaway.

DO NOT STAY HERE: LOUD MUSIC If you want to be able to get a good night’s rest, go elsewhere. On my first night, they played extremely loud music from around 10pm thru 4am. How loud? It made sleep impossible. Tired from the flight from Bangkok, I had to sleep in Sunday just to recover, which prevented me from sightseeing. I complained and the next night they played their music more softly. But two nights later, they were back playing loud music, at times till 5am. A staff member even told me that many guests complain but somehow the bar manager (Hassan?) insists on playing loud music, even though the hotel owner had told him to stop. It’s a weird dynamic where the bar manager has more power over the owner. The same staff member told me the father in a family of four went to the bar and got very close to exchanging blows with the manager. But the loud music somehow is high priority over guests’ comfort and rest. And that the 7 bar patrons (bar capacity is about 10 persons) who are transient and order $3 beers are more important than hotel guests who pay $100+ per night. Stupid ****** are running this place. NO UPKEEP Also, the place seems to be needing updating. Many of the furniture in the dining area are rusting bad. Lounge seating is stained and dirty. The AC often leaks water. One time I awoke up to so much water on the floor it was literally a flood. If your room is on the second floor, the floors creak so bad you always worry about guests below you. NO FOOD, NOT EVEN COFFEE There is no restaurant here. Therefore there is no option for breakfast. They don’t even provide coffee or tea. All you get is bottled water. You may cook your own food in the common kitchen. The nearest restaurants are 2 kilometers away. IRREGULAR, UNPREDICTABLE CLEANING Rooms are not cleaned daily. I was told it would be every 3 days. But staff don’t seem to count days properly. When I approached staff - on Day 4 - to remind them 3 days had passed without cleaning, I was told they’d do it ‘tomorrow’. So in effect this period was 5 days without cleaning. UNSECURED ENTRANCE While they give you the combination to open it, the entrance door is open 24/7 anyway. Anyone can wander in from the street and come to your room. And because there are only 9 or 10 guest rooms in the entire place, anyone can easily find you just by going to each room. STILL WANNA COME? I’m confident if you still come after reading this, you will regret it, unless you’re the partying kind and don’t care much about rest and sleep. All these issues are real and apparent from Day 1. You’ve been warned.

We arrived to be told we didn’t have a booking. They then found our booking, however showed us to a room different to what I had booked. When questioned, room I had booked was double booked. THERE ARE 2 ROOMS CALLED BEACH FRONT A! (1 room has a very large balcony, the other has a small verandah). I was under the impression I had booked the room with the large verandah. The other “beach front A” was not ready for guests as it needed maintenance, so I was offered a different room. Not what I wanted, so I requested a refund and found alternate accommodation.