Frank Yi
April 5, 2024
The location of this hotel is indeed very good, and the decoration facilities are also very Southeast Asian style, but some of the service staff are really difficult to accept. Firstly, in the middle of the night, the service staff seemed to be wandering around, making several phone calls to ask for some necessary supplies, but they promised not to deliver them. Finally, they all went to the front desk to get them themselves. I was informed that the drinks provided in the room would only be provided for the first time during my stay. I stayed for 4 consecutive nights and received such a response. However, when I checked out, I was also very unhappy. I was notified to pack our luggage and leave in 10 minutes, which was really funny. I hope the hotel management can optimize the process, after all, it is to enjoy life, the price is not cheap, and the service details are too poor to tolerate.