La Lune Beach Resort

The breakfast options are varied and delicious, with a buffet-style selection and beautiful sea views. The staff is excellent, friendly, and provides polite, enthusiastic service.

Nice resort on a fine beach, it's well designed with majority of the rooms facing the swimming pool The only downside may be it is not connected to the drop off point, and there isn't much choice for the breakfast

I accidentally booked this hotel late at night while urgently trying to find a place to stay. Within 2–3 minutes of confirming the reservation, we realized it was in the wrong area and immediately submitted a cancellation request, followed by a polite email explaining the situation. I fully acknowledge that the mistake was mine and that the booking was marked as nonrefundable due to its last-minute nature. However, given how quickly I contacted the hotel—literally within minutes—I was hoping they might show some understanding and allow a cancellation. We clearly explained that we would not be able to check in or use the reservation at all. Instead, the hotel denied the request outright. No offer of even a partial refund or administrative fee adjustment—just a flat no. I would have gladly accepted a small penalty (1–2%) to cover processing, but keeping the full $80 for a reservation canceled within minutes feels unnecessarily rigid. Customer service is more than following policy—it’s about evaluating context. Unfortunately, that wasn’t the case here. I write this not with anger, but with disappointment. I hope the hotel considers adding just a bit more flexibility in the future for genuine, immediate booking mistakes. I had to rate the hotel to send this review - please do not use the ratings that were provided. We did not stay at the hotel.