Sigrid
February 15, 2025
We had booked a deluxe room...we got a shabby room with a torn curtain and a ripped out light switch, a broken paper roll holder, everything taped up, no TV, not that we needed one but other rooms had one, just one bedside table and the chair had to do as a second one, 2 out of 5 lamps worked, everyone was very nice but not interested.
The manager's job shouldn't be to check the rooms to see if anything was damaged when checking out, but maybe to see what's broken in the deluxe room.
If I'm going to pay for a deluxe room, I want to get a deluxe room otherwise the price/performance ratio isn't right.
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