Pawapi Beach Resort Koh Mook

Our experience with Pawapi has been a disaster. We booked a vacation through Agoda (we have the confirmation) and were directed to your official email and website. When we were asked to make a bank transfer (number written on the official website), we did so because we could see it was your official web address where the bank account number was listed. Once we realized we had been scammed, we contacted you, and you said you had been hacked!!! (We have screenshots). After that, we heard nothing from you (we have taken screenshots of this). On your website we can now see that you know you have been hacked (written on your frontpage), but you have decided not to help us. This is very suspicious, and we have lost all our money. We have reported the scam. You can still refund our money. We Will not accept this. Julie and Mads

We cancelled our booking here and despite 4 messages to hotel and a phone call from booking agent - where they claimed they had forgotten to process refund I have still not received a refund - it’s been 5 weeks ! It does deter me from booking alternative dates that had been my intention. Beware !

Cancelled our reservation on the day of our arrival for no truthful reason apart from they’d overbooked we spent all day from 11-6 trying to find a hotel they offered us a very small dirty massage room at an alternative hotel we declined ! We eventually found a hotel for 1 night and intend to return today to the Pawapi as they’ve promised they’ll have a room for us today .. let’s see ?

I would say don't miss out here, the Pawapi Beach resort is under new management and the staff cannot be more helpful. We came here for my wife's birthday and had so many great experiences arranged for her. Take an early trip to Emerald Cave, a private speedboat with guide to lead you as you swim through the 80 meter cavern to the beach. As a treat, arrange for a boat to a sunset point with a bottle of Brut and strawberries. For something really special, how about private beach dining, a sea food basket of fresh fish, tiger prawns, calamari and crab served with rice and their special Thai sauces. We have had the most wonderful time here at Pawapi Beach resort. What will you do here ?

Terrible resort for the money! We booked 2 nights at pawapi resort for our honeymoon, we took the Vila beach, the balcony is nice and the staff is super friendly but other than that, everything is poor! No water pressure or hot water in the filthy shower.. I will upload some pictures that you can see by yourself. they took us to see other rooms and it was even worse, cigarettes smell and dirty everywhere. We tried to cancel the second night and get refund but the sell manager couldn’t help cuz the cancellation policy issue. after 3 weeks we travelled in this amazing islands in Thailand , and stayed at few 3 stars hotels, pawapi resort, you have a lot to learn about maintaining your place.

We stayed in the beach view bungalow which is huge and stunning. It could fit 3 king sized beds. Great size balcony overlooking the ocean with deck chairs and table and air conditioning. The bathroom is modern and you can even slide open the wall so you can view the ocean whilst showering. Love the design. The pool is huge and plenty of deck chairs to relax. The reception area is amazing and the restaurant overlooks the ocean. Buffet breakfast was good and you can get eggs cooked your preferred way. Menu is good too lots of seafood and Thai. We are vegan and they made the dishes with just vegetables when requested. It would be nice to see a few vegan options on the menu though :). Also they currently don’t offer alternative milk with coffee so if you’re vegan I suggest you bring along some small almond milks from the supermarket on your journey and an avocado for your breakfast toast. Otherwise the island bakery has good vegan coffee choices. The hotel offers mountain bikes, stand up paddle boarding and you can organise tours that collect you from the beach. A trip to emerald cave was about 1000 baht. This is one of the better hotels on the island and I definitely recommend. Walking distance to everything along the beach. Otherwise a tuk tuk is 50 baht per person. Thank you for creating a little piece of paradise that you share with people around the world.