Find the Best Romantic Hotels Koh Chang

Clean room with reliable wifi. Staff is very friendly. There was a fire show on the night we stayed (not everyday, suggest to check the schedule with the staff). Good location. There are lots of restaurant and mart near by.

Highly recommended this resort!!! Very nice place and location is amazing, located in the best beach in Koh Chang and it’s not far from the pier, there is convenient store and ATM in front of the resort. The resort has everything you need and fully of facilities. The food is delicious and reasonable price. All staff are friendly and helpful. Will come back!!!

Simply unprofesional and incompetent for an overclaimed five-star hotel in terms of service standards. I booked it for two nights for my father on his birthday. Called them up from overseas to see if there is any small birthday surprise available for a 71 year old travelling alone. Shame on the front desk staff : The front desk PROMISED a complimentary birthday cake prepared in his room before he checked in. Yet there was no cake at all. I had to make another long distance call to further inquire, they still insisted they did put one in his room. Eventually I had to ask them to send someone up to look for the cake in his room, that was the time when they sent it up.. I fully understand birthday surprises are only subject to discretion. I WOULD NOT MIND AT ALL if they decline it in the first place. But if it has been PROMISED, do it right, not in a way that the birthday guy had to do a cake hunt in the room for a birthday surprise.. Shame on the management staff : After such an embarrassment made to their failing level of professionalism over an avoidable mistake, they moved my father to another room with just a twin bed two days later.. First, I am aware of the policy that a double bed was merely a special request upon an extended stay, yet with a handful of guests visible throughout the week in still the pandemic time, was it REALLY fully booked enough to run out of just ONE double bed ? Second, the management should have applied the service recovery concept (if available, like a double bed..) to this guest with whom their own front desk staff had ALREADY embarrassed the hotel over a minor PROMISE that was under delivered with their lack of basic competence in simply delivering one cake. Not only this hotel failed at managing customer satisfaction, they failed even worse at restoring it after their own fault. I will NOT recommend this hotel to anyone with an occasion to celebrate. The depth of their professionalism is only limited to checking guests in and out, with a smile.

This place is heaven on earth! The welcome at reception sets the tone for the rest of your stay! We arrived with back packs from Pattaya and We were treated like VIPs. Absolute top class! Staff are amazing! Food was amazing. The rooms are outstanding and the local town is warm and friendly! The random visits from monkeys is an amazing addition! But be aware, they actually do creep up on you and open your room doors!! Staff aren’t joking! We’ve stayed on many islands and many places in Thailand but our expectations were exceeded here. The grounds are well kept, the surroundings are superb! My only disappointment was that the tides were high so we didn’t have any beach during our stay! (No fault of Sylvan!) I just hope the cost doesn’t get too high that they price us out of spending another break there next year!

This is my second stay. The private pool villa is cost-effective. The hotel has its own characteristics. The wooden structure building has a full atmosphere. You can also see a river. The location is a bit remote. You have to walk a very primitive path to the main street. This time I felt that the air conditioner was a bit old. I asked someone to repair the air conditioner when I entered the door. The breakfast was also average. But the atmosphere was good, and you can have breakfast facing the swimming pool and mountain view.

Location: Koh Chang Travel duration: ~45 minutes by ferry from the Koh Chang Ferry port on the coastal Trat. ~20 minutes by car to get on the other side of the island Hotel: occupies both sides of the road. Check in is available in the inner building, from where friendly and attentive staff take you with your belongings to your lodge. Hotel offers two types of stays: private cottages and apartment suites. Main attraction of hotel is private cottage with also private pool and nicest view of the sea, but it was reserved during my stay, so we will skip that. Full amenities: robes, water, mini bar, and towels are set in a way that a guest feels most welcome. On-site restaurant offers not only local, but also European kitchen and daily fire show after an amazing sunset. What to do on the island: more like what not to do, because I don’t believe one can be bored there. Starting from scooter ride across the island and finished with diving, there are activities for any kind of character. BB Divers offers amazing full day experience for professional or beginner divers (which I happen to be). In conclusion: go there. It’s not full of people like other thai islands, but it’s more than unforgettable

Thank you very much for a fantastic stay. We have never had such good service before. From the cleaning staff to the head chef. Everyone will do EVERYTHING for you to have a fantastic stay. I also just want to mention the food - absolutely fantastic - haven't had better food in Thailand - and that also applies to the breakfast.

Nice and quiet We had been this place and we decide to come back because of it really nice hotel ,the thing we like is staff very nice and friendly, room are big and clean , quite pool area, beautiful garden. A bit far from restaurant and shop but you take motorbike to go around the island just contact at reception, also our activities like snorkeling, elephant trip .

Good hotel, although not new. Convenient location with many cafes and shops nearby. The territory is good, a lot of greenery. Breakfast is modest, the main diet is eggs in different versions. In addition, vegetables, fruits, herbs, pastries. Two pools: in a large one, it seems, sea water. We did not swim there, as the water is very warm, not at all refreshing. In a small one, the water is better, clean, you can freshen up) The beach is very beautiful, but not swimmable at all! Stones. You can enter only in coral slippers. We did not swim in the sea near the hotel. There are kayaks, the use of hotel guests is free. The staff is friendly, as are the locals. But special thanks to the girls at the reception. Very hospitable, friendly, always ready to help!! And thanks to the hotel driver, he also helps with luggage upon arrival and departure! Very pleasant and helpful! We will stay at this hotel again! ❤️

We have stayed at Koh Chang Paradise Resort several times and have loved our visit every time except this last time. My in-laws came from the USA for their first ever visit to Thailand, so we chose the Koh Chang Paradise Resort with full confidence that they would enjoy their dream beach vacation with excellent “Thai hospitality.” The guest relations employee, Alex, who has worked at this resort for over 7 years handled our check-in process at the Koh Chang Paradise Resort. His behavior towards us is the reason why we will never stay here again. The resort double-booked the beachfront room we had reserved for my visiting in-laws, but they didn’t tell us that. Instead, Alex said they would upgrade my in-laws to a brand new beachfront room for the last three nights of our stay. These rooms were literally still under construction when we arrived. The room was not ready the morning of the move, so my in-laws told the front desk before breakfast that they would rather stay in the room they already were using. The front desk agreed, so my in-laws went to breakfast. After breakfast Alex found my in-laws and assured them that the new room would be ready by the supposed move time later that same day at noon, but my relatives have young children and were afraid that if something wasn’t constructed quite right or if there were any construction materials left by accident that someone would get hurt. Also, my in-laws were heading out shortly for an elephant experience, so they would not be present at the hotel at noon when the move was supposedly happening. My in-laws politely declined the move, but Alex escalated the situation by raising his voice and forcefully trying to intimidate my in-laws to acquiesce to his will. This is entirely inappropriate! No one should ever talk to a guest in this way, ever! My in-laws needed to leave for the excursion, so I stepped in and had to interact with Alex. I am disappointed with how Alex managed himself. We have rights as guests, and he raised his voice at me and tried to intimidate me into saying that my in-laws would move. He told us that the guests who were arriving always came every year and booked the same room that my in-laws were using. It’s not our fault that the room got double-booked. In fact, why did Alex even give us the room knowing that this double booking could be a problem? Completely the resort’s fault and not ours. I’m disappointed that Alex tried to blame his mistake on us. We as hotel guests who were given that room had just as much right to stay there as these incoming guests. Alex made us feel like we were insignificant and had no right to stay in the room in his attempt to intimidate us into moving so that the “VIP” guests could have the room. It was the resort’s fault, and Alex made us feel terrible with his forceful yelling. We felt belittled. As Alex was yelling at me and being extremely pushy, I could tell that the Thai staff who were watching the whole situation felt embarrassed about how