Hotels in Dan Kao, Koh Chang

I really WANT to call Serenity perfect but some things just were not. With all the 5 star reviews perhaps my expectations were high but I couldn't help feeling a bit disappointed. I'll give a detailed account of our experience four days at Serenity Koh Chang. Check In The road is very sloped and our driver initially couldn't figure out where to let us off. We had to take our luggage down a pretty steep rocky area (where it could not be rolled) which was less than ideal. At check in we were met with a man who was smiling the entire time we were there and provided stellar service but never gave his name. Anything we asked he jumped on immediately and with a smile. Check in went smoothly and we were assisted with our bags to villa #3. The Villa Perhaps my biggest disappointment was the villa. It's very cold and impersonal in style. It doesn't ”fit” at all with the gorgeous setting. There were some cleanliness concerns that I overlooked (food stains on the couch pillows). But mostly, it just was drab and many things weren't thought through. There is NO WHERE in either bathroom to store your toiletries or your dry clothing. Hooks on the door or a small shelf over the toilet would go a long way to making the otherwise nicely finished bathrooms more user friendly. The bathrooms / drainage are extremely noisy. If someone used the bathroom in the night I was wakened by the resulting gurgling in my bathroom. It's all very ”bare bones”. Nothing was bad but it just didn't hit the mark and I found the bathroom situation (with no where dry to place anything) to be very frustrating. Be prepared to encounter a lot of critters of all types. I expected this but I didn't expect so many inside the villa. The mourning geckos hanging out in every curtain and the bathrooms making noise all night was very annoying. I know it's hard to control but I have to question how so many geckos were getting into the villa. We even had a large tokay in ours. I have no idea where or how they were getting in because we did not leave anything open. Also, it's very poor design to have all the villa windows align with each other. I really disliked having curtains open because I was then looking either directly into another villa OR worse into the storage / workers area which was often noisy with workers and scooters going in and out. Having to close heavy black out curtains in a beach villa is not desirable. Our TV didn't work properly but that was quickly resolved. The kitchen sink faucet was wonky. The beds and linens were quite comfortable and towels were nice, plentiful and soft. The rooftop hot tub / patio area had issues. The hot tub lights never worked (we only used this one night). And during the day it was intolerable due to work going on at a neighboring villa. This was pretty upsetting as I tried multiple times to just go relax on the rooftop only to be met with the high pitch squealing of tile saws and hammers. It was anything but serene. T

With a stay at Somphoch Garden in Ko Chang, you'll be 6 mi (9.7 km) from White Sand Beach and 7.8 mi (12.5 km) from Pearl Beach. This hotel is 9.5 mi (15.2 km) from Klong Prao Beach and 11.6 mi (18.7 km) from Klong Plu Waterfall.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.At Somphoch Garden, enjoy a satisfying meal at the restaurant. Local cuisine breakfasts are available daily from 7 AM to 10 AM for a fee.The front desk is staffed during limited hours. Free self parking is available onsite.Make yourself at home in one of the 7 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided once per stay.

We loved the pool and the beach was nice. People were nice and polite, the resort was very green and felt very tropical, with many palm trees. Amazing sunsets can be enjoyed from the beach, pool and the bar! On the con side, the food wasn’t great - e.g. undercooked red chicken, too sweet mango rice cake etc. Surprisingly bad food for Thailand. Breakfast was slightly better. Room cleaners didn’t really clean bathtubs, nor replace stuff provided for free in the toilet, collect dirty plates from the room. AC was the central one - pretty loud, and those sensitive wouldn’t find the bed or pillows comfortable. Overall, it was OK, but I wouldn’t go back.

Location is good as it is on the Main Street with local eating places and 7-11 within walking distance. The room is big and the pool is good to swim. The beachfront offers great place to watch the sun set. Room service is fast and food is good. However, wifi is EXTREMELY WEAK and unreliable. Also I asked for a quiet room and upstairs. The hotel gave me a room on the ground floor with elephants walking around in room upstairs and elephants kept moving furniture. Overall, nice location and staff are hospitable but won’t stay here again because many nice resorts around. Will stay in resort around White Sand Beach area.

Excellent service, and the location of the hotel is handy to pretty much everything you need. The room I had was very clean with a comfortable bed, a nice bathtub and a balcony with pool views. The hotel has 3 swimming pools on its own, one inside the building, one on the rooftop with gorgeous views and the 3rd one is right at the white sand beach by the ocean. (We didn’t see other hotels in the same beach had a swimming pool by the ocean other than KC resort while we were there.) Both ladies from the information desk were vey nice and helpful, one of them speaks perfect English. They helped us book taxis and recommended us some nice tourist sites. It was well worth the cost. Definitely recommend it.

The resort is nice. It was well lit and very neat. The rooms are big. Had I known, I could have just booked 1 room and got an extra bed for my son so I didn't feel bad about paying more for this Songkran holiday. The staff were very accommodating. Our room didn't have toilet paper and tissue but we were given after we requested. The light bulb at the door alley didn't work but as soon as we informed them, it was attended right away. The staff were great. However, it just didn't fit out family. The pool was very wide and so inviting but it was deep for my children. It was difficult to climb up after a dip because the edges were rough. There was also a kids' pool but it was shallow for them. I would suggest this resort to those who swims well and who likes to swim olympic size pool. They'd definitely enjoy it. There was not so much to do so basically, it's a great time to just relax at the beach especially during sunset. They have an equipped gym (free to use) and a massage room (must pay of course). You can kayak for 100baht per hour, which we did to go to the island across the resort. There's happy hour in the afternoon. Breakfast isn't so bad. Before booking, upon reading reviews, I was excited for breakfast. It's good but it's just not the best compared to the other hotels we've stayed of the same price.. Overall, I think, based on the reviews I've read before booking, it is a great hotel, unfortunately, it just didn't fit our family's standard.

Very nice hotel, unfortunately a little afforded, but still very nice. We had a bungalow right at the neighbouring river, which was beautiful from the location, but was very standardly furnished from the inside and quite afforded. It was also very easy to screw. But this is in the limits, you can see it away. There are 2 beautiful pools in the plant with sufficient lifting areas. Also a free shuttle boat service is offered to the beach and to the Fireflys. However, if you have a bad time you wait for the shuttle to take one back with or miss the return (18:00), you will have to go back about 25 minutes (navi or local knowledge needed). The breakfast buffet is unrecommended, the selection is very small and tastefully not so good, then prefer to breakfast outdoor for small money. The service itself was completely OK and clean the facility is also. From the location a roller is beneficial, but no need, in 15-20 min walking road you also reach the most important. The wire in the rooms is OK, enough for Netflix. But vllt. not so suitable for work.

This place is heaven on earth! The welcome at reception sets the tone for the rest of your stay! We arrived with back packs from Pattaya and We were treated like VIPs. Absolute top class! Staff are amazing! Food was amazing. The rooms are outstanding and the local town is warm and friendly! The random visits from monkeys is an amazing addition! But be aware, they actually do creep up on you and open your room doors!! Staff aren’t joking! We’ve stayed on many islands and many places in Thailand but our expectations were exceeded here. The grounds are well kept, the surroundings are superb! My only disappointment was that the tides were high so we didn’t have any beach during our stay! (No fault of Sylvan!) I just hope the cost doesn’t get too high that they price us out of spending another break there next year!

The hotel is very beautiful, with a wooden building, and I booked a swimming pool. It's super beautiful, just opposite the mangrove forest in the bay. There are mountains. The only dissatisfaction is that it is too far away from the main road and it is inconvenient to travel, but there are free shuttle buses to and from a few times. For the rest of the time, you need to contact the hotel front desk to pay for travel. It seems to be 100 🐷 per person. Or rent a motorcycle by yourself for 250🐷 or 300🐷 a day. The breakfast restaurant is not the same place as lunch and dinner, but the food is not particularly brilliant. Winning in the environment. The attitude of the service staff is also very good!

Everything was Perfect! This was my first time in Koh Chang and I never seen Rustic style resort before.The Front desk staff were very nice, warm welcome,polite and helpful. Room was very clean,big and beautiful. We went as a couple and we loved the Room's desing. Spa was very comfort and staff were really nice and friendly,loved them. F&B staff were very nice ,but for my personal thinking,the taste of food not good.Dinner and Breakfast were so so. From what i have said,I loved this resort so much.It was a really good resort where you would like to go! Believe me!