Chaba Bungalows

AWFUL experience! Avoid! We paid €550 for 5 nights. We asked to check out after 2 nights, which was first ignored and then refused, so we had to stay there. Staff didn't smile and didn't understand a word of English. Showers without hot water, cockroaches all over the room, ants everywhere in the bed, air conditioning that was broken and all our belongings flooded, 3 deckchairs in the entire hotel, rooms poorly cleaned and not every day. SAVE YOUR MONEY! You can get much better for much less in Thailand. Decor isn't everything! And above all, don't book a scooter at the hotel because if you have a problem, there's nothing you can do! A scooter that didn't work, given without oil, we had to walk home and we were accused of leaving the engine running! False! So the first day we couldn't use it, and on our last night we had to return it at 7pm even though we'd paid until the next day. They refused to discuss it, and they only made accusations! 200 bât is nothing to us! We're talking about principle! And finally, we wanted to book the trip from the hotel to Koh Samui, and once again, nothing but lies! We promised to leave at 7:40am: minivan and ferry, arrive in 4 hours. Real life? We left at 8:30am and absolutely didn't arrive in 4 hours! A 30-minute bus and ferry ride, a break, then a 3.5-hour bus ride, and another 2.5 hours on the ferry without even arriving at the hotel! And they didn't even have the kindness to let us buy a bottle of water because the bar opened at 8:30am!! And of course, there was no room on the bus for our suitcases, even though I had asked the hotel if that was okay! First experience in Koh Lanta and very disappointed.