Extended Stay America Suites - Knoxville - West Hills

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1 room, 2 adults, 0 children

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Extended Stay America Suites - Knoxville - West Hills

Name: Extended Stay America Suites - Knoxville - West Hills
Address: 1700 Winston Rd, Knoxville, Tennessee 37919, United States, 1700 Winston Rd, Knoxville, 37919, United States
Price range: From VND 1,675,295
Rating: 3.5

1700 Winston Rd, Knoxville, Tennessee 37919, United States

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Amenities

Private parkingFree

24-Hour Front Desk

Wi-Fi in Public AreasFree

English

Room Service

Lobby Bar

No Smoking in Public Areas

Picnic Area

All amenities

Property Description

7.0/10

Cleanliness7.0

Amenities7.0

Location7.0

Service7.0

All 84 reviews

Surroundings

Airport: Mcghee Tyson Airport

(31.4 km)

Landmarks: Anytime Fitness

(240m)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Queen Studio - Non-Smoking

1 Queen bed

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

Check Availability

Deluxe Queen Studio with Sofa Bed-Non-Smoking

1 Sofa bed and 1 Queen bed

Non-smoking

Air conditioning

Private bathroom

Bathtub

Refrigerator

Room Details

Check Availability

Guest Reviews

7.0/10

84 reviews

Verified Reviews

Cleanliness7.0
Amenities7.0
Location7.0
Service7.0

Average for similar properties in Knoxville

Most Mentioned

AI Summary

Guests praise the spacious, comfortable rooms and good location near attractions and amenities. The staff is noted for exceptional friendliness and attentiveness, enhancing the overall experience.

R‍u‍s‍s‍e‍l‍l

May 25, 2025

We had to switch rooms for a stain on the bed sheet and the tv didnt work. But over all very nice stay. Staff was very nice. Definitely will stay again.

D‍e‍s‍i‍r‍e‍e

May 11, 2025

The only good thing was the clerk that checked me in. She was very nice and fast at checking me in. All the rest was bad: There was no toilet paper or holder. The sheets were stained red and brown. The sink and bathroom mirror had toothpaste residue. The toilet seat was dirty. The bathtub had a large pink mold ring around the drain, mold all over the tile, and soap scum on the tile walls. One of the side doors wouldn’t open at all (BIG fire safety hazard!) and another side door wouldn’t shut and lock. The property is dated which wouldn’t be so bad if it was at least clean and doors worked properly.

b‍i‍l‍l

April 7, 2025

burn marks on tub, holes in walls, carpet real dirty, desk chain - arms loose, fabric torn, chair - fabric real dirty, inside lock only had two screws holding in door and those were loose,

E‍v‍a‍n

May 28, 2025

Horrible smell filled the entire room and room looked like a bull ran through it

K‍e‍n‍n‍e‍t‍h

March 31, 2025

Buggy weekend! Room was not ready when we arrived an hour later than check in. Staff did their best to complete as quickly as possible, but the room was bug infested. Needless to say the wife was not happy!

K‍a‍t‍h‍r‍y‍n

March 31, 2025

I found another place to stay the second night I was in town - even without getting my money back. Dirty (horrible!), loud. Do not stay here.

N‍e‍v‍a‍e‍h

March 9, 2025

Dont be cheap and go elsewhere Room smelled of cigarettes, clearly had not been cleaned in a few visits. Towels and bed sheets were yellow.

D‍a‍n‍i‍e‍l‍l‍e

February 10, 2025

Terrible- This was terrible. I trust the reviews and had higher hopes than this. When we arrived, the couch bed was completely unusable. The closet was broken. The towels had stains and the bed sheets were stained. There were crumbs at the bottom indicating that the sheets were not changed between users. There was mold in the shower. Had we not gotten it at 12:30am, I would have left. The kids socks were black indicating that the floors were not clean. When sleeping it felt like bugs were crawling on us. Also, at night there was a BRIGHT light from outside. Overall terrible 100% do not recommend. Spoke with front desk about complaints and were told a manager would get back to me.

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: after 15:00

Check-out: Before 11:00

Front desk hours: 24/7

Child policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds

For all room types, cots and extra beds cannot be added.

Breakfast

StyleBoxed/packaged food

Age	Fee
Adult	Contact property

Additional breakfast fees are not included in the total and need to be paid at the property.

Pets

Pets are allowed on requestAdditional charge

Types of pets allowed: dogs, cats

Fee: Contact the property for details

Service animals

Service animals are allowed on request

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Opened: 1990
Number of Rooms: 72

Phone:+1-865-6944178

With a stay at Extended Stay America Suites Knoxville West Hills in Knoxville (Bearden), you'll be within a 10-minute drive of University of Tennessee and Knoxville Convention Center. This hotel is 8.1 mi (13 km) from Neyland Stadium and 0.4 mi (0.6 km) from Regal Downtown West.

Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and barbecue grills.

A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.

Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Make yourself at home in one of the 72 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Frequently Asked Questions

What are the check-in and check-out times at Extended Stay America Suites - Knoxville - West Hills?

The check-in time at Extended Stay America Suites - Knoxville - West Hills is 15:00 and the check-out time is 11:00.

Are pets allowed at Extended Stay America Suites - Knoxville - West Hills?

Yes, Extended Stay America Suites - Knoxville - West Hills is a pet-friendly hotel, but it is best to call ahead to confirm.

How much does it cost to stay at Extended Stay America Suites - Knoxville - West Hills?

Prices at Extended Stay America Suites - Knoxville - West Hills are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Extended Stay America Suites - Knoxville - West Hills?

Mcghee Tyson Airport is the closest airport to Extended Stay America Suites - Knoxville - West Hills, and it is about 24 mins from hotel by car (31.4 km).

What is the cancellation policy for Extended Stay America Suites - Knoxville - West Hills?

The cancellation policy for Extended Stay America Suites - Knoxville - West Hills varies depending on the type of room and booking conditions.

About This Property

Nearest Airport	Mcghee Tyson Airport
Distance to Airport	31.39KM
Average Price From	VND2754200
Hotel Star Rating	2