Crowne Plaza Knoxville Downtown University
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1 night
1 room, 2 adults, 0 children
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Crowne Plaza Knoxville Downtown University
401 W Summit Hill Dr SW, Knoxville, Tennessee 37902, United States
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Amenities
Indoor swimming pool
Fitness Room
Public parking
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
All amenities
Property Description
Experience the best of Knoxville at pet-friendly Crowne Plaza® Knoxville Downtown University hotel. Located just one mile from the University of Tennessee, we offer exceptional service and modern amenities. Stay connected with free Wi-Fi, keep up with your fitness routine in our expansive fitness center, or relax by our indoor pool. Explore nearby attractions like Neyland Stadium, Market Square, Old City, and historic Gay Street. Don’t miss a visit to the Tennessee Theatre or the Knoxville Museum of Art. Whether you're here for business or leisure, over 15,000 of sophisticated meeting spaces with 10 distinct spaces and spacious guest rooms with premium linens ensure a comfortable stay. Plus, we’re just a short distance from Cemex, making us your perfect gateway to all things Knoxville.
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9.1/10
The service is very good, the location is in the city center, the room is clean and tidy 👍
All 98 reviews
Surroundings
Airport: Mcghee Tyson Airport
(23.0 km)
Landmarks: Church of the Immaculate Conception
(100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Standard Comm Accessible King Room with Transfer Shower
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
7
Standard Two Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
6
Standard Queen Room with Sofa Bed
1 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
8
Standard Room
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
3
Mobility Accessible Two Double Room with Roll In Shower
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
7
Standard King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
8
One-Bedroom Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
4
Junior King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
TV
Private toilet
Satellite channels
Wi-Fi in room
Check Availability
5
Standard Comm Accessible Two Double Room with Transfer Shower
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
9
Premium King Room Top Floor
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
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Guest Reviews
9.1/10
Great
98 reviews
Verified Reviews- Cleanliness9.1
- Amenities9.1
- Location9.0
- Service9.1
Average for similar properties in Knoxville
AI Summary
Consistently praised for warm service, downtown location, cleanliness, and comfortable rooms. Well-equipped fitness center and spacious swimming pool also highlighted. Great for exploring the city and relaxing.
Guest User
April 11, 2024
Location is in downtown, very convinient to connect everywhere. It's an old fasion hotel. The service is good. Since it was a business trip, we rent a car for easier transport but the hotel parking charges a lot.
Guest User
January 5, 2024
Great hotel!!! all employees are very kind and supportable. Also very clean and confortable to stay with family. I strongly recommend the hotel.
Guest User
May 29, 2023
The service is very good, the location is in the city center, the room is clean and tidy 👍
Original TextTranslation provided by Google
Alexandra
May 26, 2025
The staff were all very helpful and the hotel location is very convenient for a sort walk to market square. The room was comfortable and clean.
David
May 23, 2025
Very nice hotel and room. Parking garage connected. Safe area, was able to walk to many restaurants
Only complaint- our room faced front road. Very noisy esp for a Wed night. We even had a sound machine on but cars/motorcycles w loud mufflers constant between 10:30-midnight. Guessing later on weekends
Steven
May 20, 2025
Staying at the Crown Plaza is always a positive experience. Customer service is always very good. Overall, this hotel is beginning to feel a little bit tired with dated workout areas, and room bathrooms. That said, they are perfectly acceptable. My only strong criticism is that there are a lot of large dogs allowed in the hotel. Even though the rooms appear clean, is still kind of grosses me out to think I could be staying in a room where dogs were running free before I arrived.
Michael
May 17, 2025
Great location in downtown Knoxville near UT that's very walkable, clean, easy parking, friendly staff and low key vibe.
Robert
May 16, 2025
Great spot in downtown Knoxville
Great hotel for a solid price. An older property but very well maintained and managed. The rooms were carpet free (thankfully), beds were comfortable and the towels and wash clothes were high quality, thick cotton. They also offer room service which is appreciated and parking is a respectable $15.00 a night. A housekeeper also came to the room every day to refresh the linens and towels. I stay will be staying here every time I am in town for business.
Services & Amenities
Most popular business facilities
Indoor swimming pool
Fitness Room
Public parking
Additional charge
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Meeting Room
Additional charge
Business Center
Multi-Function Room
Wi-Fi in Public Areas
Free
Indoor swimming pool
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Heated pool
Parking
Public (not only for guests) is available On-site parking, and Charge, US$15.00 (approx. PHP 861.38) Daily. Reservation not possible
Public parking
Additional charge
Car charging facilities
Business Services
Multi-Function Room
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Business Center
Front Desk Services
24-Hour Front Desk
Front Desk Safe
Luggage Storage
Languages Spoken
English
Food & Drink
Bar
Room Service
Public Areas
No Smoking in Public Areas
ATM
Elevator
Vending Machine
Health & Wellness
Fitness Room
Cleaning Services
Dry Cleaning
Additional charge
Facilities for Children
Children's Meals Available
Accessibility
Assistive Listening Devices
Braille Signage
Accessible Rooms Available
Safety & Security
Smoke Detector
Fire Extinguisher
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | US$10.11 (approx. PHP 580.57) per person |
Adult | Buffet:US$20.21 (approx. PHP 1,160.57) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. PHP 5,742.51) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the hotel
Property Description
- Opened: 2005
- Renovated: 2023
- Number of Rooms: 155
Phone:+1-865-5222600
Email:sales@crowneknox.com
Experience the best of Knoxville at pet-friendly Crowne Plaza® Knoxville Downtown University hotel. Located just one mile from the University of Tennessee, we offer exceptional service and modern amenities. Stay connected with free Wi-Fi, keep up with your fitness routine in our expansive fitness center, or relax by our indoor pool. Explore nearby attractions like Neyland Stadium, Market Square, Old City, and historic Gay Street. Don’t miss a visit to the Tennessee Theatre or the Knoxville Museum of Art. Whether you're here for business or leisure, over 15,000 of sophisticated meeting spaces with 10 distinct spaces and spacious guest rooms with premium linens ensure a comfortable stay. Plus, we’re just a short distance from Cemex, making us your perfect gateway to all things Knoxville.
Frequently Asked Questions
What are the check-in and check-out times at Crowne Plaza Knoxville Downtown University?
The check-in time at Crowne Plaza Knoxville Downtown University is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Crowne Plaza Knoxville Downtown University?
Does Crowne Plaza Knoxville Downtown University have a swimming pool?
Yes, Crowne Plaza Knoxville Downtown University has a pool.Does Crowne Plaza Knoxville Downtown University have a swimming pool?
Are pets allowed at Crowne Plaza Knoxville Downtown University?
Yes, Crowne Plaza Knoxville Downtown University is a pet-friendly hotel, but it is best to call ahead to confirm.Are pets allowed at Crowne Plaza Knoxville Downtown University?
How much does it cost to stay at Crowne Plaza Knoxville Downtown University?
Prices at Crowne Plaza Knoxville Downtown University are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Crowne Plaza Knoxville Downtown University?
Which airport is closest to Crowne Plaza Knoxville Downtown University?
Mcghee Tyson Airport is the closest airport to Crowne Plaza Knoxville Downtown University, and it is about 22 mins from hotel by car (23.0 km).Which airport is closest to Crowne Plaza Knoxville Downtown University?
What is the cancellation policy for Crowne Plaza Knoxville Downtown University?
The cancellation policy for Crowne Plaza Knoxville Downtown University varies depending on the type of room and booking conditions.What is the cancellation policy for Crowne Plaza Knoxville Downtown University?
About This Property
| Nearest Airport | Mcghee Tyson Airport |
|---|---|
| Distance to Airport | 23.02KM |
| Average Price From | PHP20109 |
| Hotel Star Rating | 4 |