hanen
November 29, 2023
There was only one staff member in the hotel!!!!
On my first night my kids took a shower and I was surprised that the shower floor was flat it didn’t have an edge or wasn’t surrounded with anything to stop the water! The water went everywhere in the bathroom, I was worried my kids will slip when they use the bathroom so I called front desk to get house keeping to dry my floor she said there was no house keeping and that she has no one to send me some towels to my room for me to dry the floor!!! The next night when I came back to the room it wasn’t cleaned and the wet mountain of towels was still in the bathroom floor I moved on, but I did call to get some sheets for the bed she tells me so WHAT ARE YOU DOING WITH SHEETS!!!! That made me so frustrated turns out she was trying to avoid sending sheets because she was the only staff there and had no one to send them!!!
Will not stay there again and will not recommend