Premier Inn Pontefract North

I'm not sure if we just got a bad room or if the entire hotel is like this, but our experience was disappointing. We booked a family room, and as soon as we opened the door, we were greeted by a horrible smell, like someone had been in the room for a week without showering. The fan was the dirtiest I've ever seen. The bathroom also had a strong odor of urine, and the shower curtain was filthy. After calling reception, they sent someone to change the fan and spray the room. (Not sure what this was supposed to achieve) Unfortunately, my daughter and I ended up with several bites on our arms. To say we were disappointed with our room would be an understatement.

Couldn't fault our room for the 2 nights we stayed. The breakfast buffet had everything you'd expect to see, the cooked section was very good quality. However, the 2 nights we stayed there were no ales! I was told the only two they appeared to have weren't quite ready because the fresh delivery hadn't settled enough before they could be served. Lager was over represented here with about 6 different on tap, Strongbow cider one fruity and Guinness which was absolutely tasteless and is the brewers fault not the hotel. I think the food menu had a good selection to suit most people and we enjoyed what we had. The only let down was all five menu cards on our table were greasy as hell inside and out, full of oily fingerprints and food residue, I took them to the bar and the lad said he'd bring fresh ones, when he brought them over we found they were the same ones which they'd crudely wiped over. The star of the show was Cloe, a very pleasant and attentive waitress providing us with excellent service and who took time to chat and was genuinely interested in us.

Room was spotless! Couldn’t fault it, Courtney I think her name was, she was amazing and friendly, welcoming and a big smile on her face. She is a credit to the company so well done. Lovely pillows and although very warm a clean fan was provided. Amazing thankyou so much

The hotel is loca near l to most amenities There is a bar and a restaurant on site The hotel is within a few miles of Pontefract racecourse

Not a proper Premier Inn Breakfast and not a smooth check in. Not even a comfortable mattress. I will not use again. The only good bit was the location. Normally good for you know what you are getting - it was certainly not like a normal premier inn.

Excellent value for money. Rooms clean &, bed so comfy. Staff are lovely &, friendly. Brewers fayre attached is good however they do close much earlier than stated on website