Hotels Near Rathaus/Gemeindeamt in Klosterneuburg

I stayed in this hotel with my family during the Easter break. The hotel is located 20 mins from the city centre but there is a tram station close to the hotel. The room is poorly lit and provide only thick blanket with no extra pillows. The hotel mentions air-conditioning in the description but they provide AC only during June to September. I believe they should have mentioned it clearly upfront. The hotel is on the busy street and so it was not possible to keep the window open during night time as we were initially given a room on the lower floor. We felt quite hot in the room and Beatrice the staff moved us to the higher floor next day where it was possible to keep the window s open without the noise. Overall it was pretty average and didn't feel like a 4 star property and the price we paid. I would have given it 2/5 but the extra 1 is only for Beatrice who helped us with the room.

We arrived hours early and our room had not been cleaned but the staff kept our luggage in a secure place and said the room would be ready well before the usual check-in time. Our room was large with a view over Pasteurgasse, very comfortable and with the toilet separate from the shower/bath - a great idea. The hotel is in a great location - the front entrance leads down to tram D (for Ringstrasse and Schottentor) about a 5 minute walk, whilst a similar distance from the back entrance is Waehringer Strasse with a tram roughly every 2 minutes to the Schottentor transport hub which is about 3 minutes away by tram. We chose not to have breakfast but there is a good selection of cafes and bakeries a 5 minute walk away near the tram stops on Waehringer Strasse. The area is very comfortable, pleasant and safe, and houses a couple of embassies as well as university departments. There is access to the roof terrace for beautiful views across Vienna. This was a very pleasant stay and, as ever, it is the staff who make the establishment a success - Vielen Dank.

Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

First time for me in a Hostel and these guys made sure my experience was memorable. They were very welcoming and always smiling. The rooms were very clean, beds very comfortable. The lounge area had a lot of chill spots, a pool table, a fussball table. At the bar I asked the bartender to make me a cocktail that was not on the menu and he was more than happy to do so. I really appreciated that! The metro station is right downstairs, and you have 5 stations to get to the city center, which is really helpful because in the center of the city are all the tourist attractions except Schonbrun. They have breakfast every morning and you can choose to pay 7 euros to eat. Or not. Not the best breakfast I've had but it does the job. Also, another con would be that there is no other piece of furniture in the room other then the beds. I found myself needing a chair or a small table lots of times. Overall an awesome stay! Would totally recommend! I will definitely come back!

We liked Hilton Waterfront overall but please see some good things and areas of improvement: - Leon and Maria at main reception are really good and excellent. They do everything to take care of guests and do best effort. Hilton Management should award them for their excellent job. - Natasha in Executive Lounge is also very good in her work. She looks at minute details and ensure every guest is taken care very well. She is excellent and Hilton Management please take note of her good work. - Overall Hilton Waterfront has water problem that is either extremely hot water comes or extremely cold water comes and it not easy to get it fixed. Please improve it. - Many things such as phone in room, lockers in Sauna area etc does not work and someone needs to check them on regular basis to ensure everything is seamless. Overall we liked it. Due to above mentioned people, we loved our stay and ignored any hick-ups.

The staff were very helpful and very friendly. The hostel was very clean. Would highly recommend to backpackers traveling to Switzerland

This is a modern, comfortable and reasonably-priced hotel for a break in Vienna. Stayed in Roomz when we went to Vienna for couple of concerts at the Gasometer (30 seconds walk from the hotel to Gasometer; just across the street) The facilities are relatively new, rooms are clean and well designed, nice breakfast. The hotel is located along the U3 line (round the corner) and is a convenient 10 minutes to Stephansplatz. (10 minute walk to the international bus station) I will for sure stay at Roomz again, and recommend it to the fellow travelers :) Only thing I've missed is free wi-fi in my room, and a coffee maker.