Klojen Kauman Hotels

Plesantly surprised by this hotel. Location is perfect with lots of cafes and eateries within walking distance. Room is big with 2 queen beds, perfect for the family. City view is nice, and the balcony is a plus point. The only setback is that the pipe for the toilet bowl leaks and there is a constant pool of water there, which could also be slippery and is dangerous. Maintenance could be improved.

Should be better off being marketed as a 3 Star hotel instead of 4. Checking-in was a breeze, but they do not bother helping with moving luggages. The doorman would just look at you. The room was big. The corridor isn’t carpeted, so you can hear doors slamming and people talking outside your room rather clearly. They do have comfortable bed and pillows though. There was no safety deposit box in my room. Called housekeeping, and a chap brought in the metal box... while hugging it. The box was light. He just placed it on a shelf, and walked away. I mean, what's the use of having a light, moveable safe? It's okay. 3 stars hotel experience. Was told that the hotel doesn’t provide iron and ironing board and guests can use their ironing service for a fee of course instead. Reminds me of some budget hotel stay instead of any other normal 4 stars hotels. The cleanliness was abysmal, honestly showering in public would be a better choice. I could not walk around inside there barefooted. The shower floor was slimy, with mould growing on the walls. It was unacceptable for being rated as a 4 star hotel. Service was good though. Everyone seems eager to please. Breakfast was good. Location is excellent as it's connected to a mall. Amenities wise just needs more sprucing up. Alright stay but for the price, there are other alternatives that can provide better.

Malang Grand Palace Hotel is located on the edge of the city center. The location is pretty good. There are many roadside stalls, Indonesian snack stalls and local fruit stalls on the right hand side as soon as you exit the hotel. If you are used to Indonesian food, it is quite good. The hotel lobby is not designed well. There are not many guest rooms and they are small. The hygiene is OK but the bathroom is too sparsely equipped. There is only toothbrush and soap. It is not suitable for business customers.

We booked this as an interim place to shower & freshen up after a night bus. Was really pleasantly surprised! Everything was clean and comfortable. Really worth it for the price! The bed was bigger than expected as well. Highly recommend!

The location is good. But the hotel is a bit historic, and the facilities are not very good. And the hygiene is hard to say, maybe I am used to staying in chain hotels, so I have higher requirements for the hygiene of towels and bedding. Sorry for the low rating, in fact, there is nothing beyond my expectations, the price-performance ratio is average.

The hotel is very comfortable, the service is very satisfactory, the rooms are clean and tidy. The location is quite strategic on the side of the road, easy to access anywhere. The security level of the hotel is also very good and satisfactory

Great location and large room. The hotel is a historic building but the room looked old and a bit run down. Personally I didn’t like that the window looked out on the exterior walkway and sitting areas with a light so if the curtains are open for natural light everyone can see inside. It should also be noted that the pool is used for children’s swimming lessons so it can be busy at times and doesn’t have a lot of space for guests to relax. The cafe out front is a favorite with good service and food.

It is in a good location for moving around nearby, and it is the best value for money. I think it is a quiet and good value accommodation, and I highly recommend it.

The hotel is situated near the centre of the city - but overall it is overpriced and the place is quite run down. beds are uncomfortable and even there is no sink to wash. The rooms are also not cleaned so plan a long stay