Mercure Rayong Lomtalay Villas & Resort

This was our second stay at this hotel, as our first experience was excellent and encouraged us to return. However, we were unaware that the hotel had expanded with a new area located approximately 500 meters from the original buildings, making it inconvenient to walk between the two zones. We booked the same hotel but ended up in the wrong building. It would be helpful if the hotel clearly labeled this new area with a distinct name, such as "New Building," rather than "Garden Wing," which caused some confusion as we previously stayed in the original garden zone. The hotel is now much larger, and the rooms are spacious and well-equipped with essentials. Unfortunately, cleanliness fell short this time, as we noticed some stains on the blanket and towels. We chose not to raise the issue as we wanted a hassle-free stay. The location is not ideal for visiting nearby attractions like coffee shops but is conveniently close to a 7-11. While we appreciate certain aspects of the hotel, we might not return for a third visit and would prefer staying in the ocean zone instead.

Good location. It would be better if the hotel can separate the booking link between two buildings cus it makes customer misunderstood from their expectation.

Very beautiful hotel and will recommend to my friends

Lovely hotel with two different facilities-the garden wing was opened in late 2024 and the ocean wing was fully renovated during the pandemic.  Both are lovely facilities.  The ocean views from the pool and restaurant in the ocean wing are stunning while the pool and terraced lounging area and gardens at the garden wing are excellent for swimming and tanning.  Both have excellent pool-side bar service. The garden wing also has a cafe with perhaps the best latte in the area.  The breakfast was served at the ocean wing and was okay; it was a bit uncomfortable though because people brought pets into the breakfast area.  The gym was rather basic for a facility that is excellent in other categories. All of the staff were nice. Unfortunately, I only got the name of one of them.  Mr. Of was friendly and he and his colleagues always greeted us warmly coming and going.

Garden wing newly built , good environment, bleach just across the street at the front of hotel , service standard ok breakfast is good

Everything was great cleanliness, service, and the atmosphere. The facilities were complete, but the gym was a bit small.