Sunmelia Beach Resort Hotel & Spa-All Inclusive

The staff is exceptionally friendly and always ready to help. Guests appreciate the cozy, clean, and comfortable rooms. Daily cleaning services maintain a tidy environment.

The best guy in all hotel is bartender Seyit, so polite so kind, if you need any help just find him. All the best abi and thank you for all.

We stayed in this hotel from 07.07. to 17.07. 2025. The room we stayed in, 2641, was NEVER clean. We entered the room on check-in to find a really dirty floor with a used toothpick on it, there was hair on the pillows and bed and the bathroom was a complete dirty mess. The sink had stains and hasn't been cleaned, the toilet is dirty with brown stuff on it, overall a very unpleasant experience. We complained at the reception, and someone came and "cleaned" our room. By clean, i mean they took out the trash we put in(one water bottle from airport) and that was it. We later saw that the glasses were completely dirty as well, despite having the paper lid on them. Tomorrow we complained AGAIN, still nothing... Then we complained to our agency that we booked the hotel through, and the agency representative requested a DEEP cleaning. The only thing they did is create some hearts from towels on our bed, and use flowers as decoration, but the bathroom was still very dirty, the toilet still with brown stuff on it, after 4 complaints. We decided to give up on complaining as it was just ruining our mood, we accepted nothing could be done... To our unpleasant surprise, the bad parts didn't end here. The relax pool, which is advertised as adults only, with a clear sign that says No children in pool, is turned into a children's pool, because there is constantly over 20 kids in it. Splashing water, jumping in, being loud, taking up the jacuzzi. We didn't get to use the relax pool once in our 10 day stay, because it was always full of kids, and the sun beds around it were always occupied by their parents. The hotel staff does nothing about this... The aqua park is the same horrible experience. There is only 9 water slide tubes for two people, and 7 single ones... This is not enough, and a guest cannot get a tube to slide in... There is no system, one person can use it multiple times, a few of us tried to get people in order by "forcing" everyone to hand over the tube, and form a line and wait for the new one. When i asked the lifeguard employee that was there why he wasn't regulating this, he said "You tell them to give it up" and that it wasn't his job. So it's my job to put people in a line and force them to give up the water slide tubes? Even though i payed a lot of money for this vacation... There is only one life guard on duty and there is 6 slides, so there is no one controlling if someone is gonna get on the slide while i'm still on it, no one to stop kids from going in a "train" down the slides, no one to regulate anything, so the aqua park is basically useless. The main(only usable, because relax is filled with kids) pool is okay, although a bit small, it feels really crowded and there isn't enough space to swim... The Vitamin bar is closed, didn't work once in the 10 days we were there. Every day we wanted to drink vitamin smoothy but it was closed... The mini club is constantly closed, as well as the inside pool. The hotel says it's 70000 square meters