Levi Hotel Spa

Booked a 7 night trip through Inghams staying half board, 31st Dec - 7th Jan. Stayed as a family of 4 in a standard family room. Requested ground floor room, close to reception prior to arrival which we were allocated - block 9. 30 second walk to main building. Standard family room - great drying cabinet, clothes storage areas, kitchen area with sink & good size fridge. Separate kids bunk bed room divided with sliding door. Very practical, although a little plain looking. Excellent room cleaning & changing of towels - very accommodating if we were in room, came back later. Food - breakfast (7-10am) was perfect, hot buffet, bread station, waffle station, pastries/cakes, vast continental with meats & cheeses plus cereals & porridge. Dinner (5-8pm) again amazing for first 5 nights and then reduced significantly in selection (assume as hotel got quieter after new year), still filling just not inspiring! My kids said the fries were better than McDonalds!! Pools- cooler than would have liked so only visited twice, one pool heated to bath temp if you head up the steps. Kids play area (under pool area) - amazing, kids loved it! Perfect for kids ages 18 months to 16 years. Giant foam pit, ball pit, climbing frame, gaming zones, table tennis, football area and mini play areas with toys. Pool & kids play area included in our stay. Staff - all so friendly & helpful. Arrived 3.5 hours before official check in at 4pm and our room was ready. Location - perfect for skiing at Zero Point, literally a 5 min walk. Also minutes from shops/restaurants and supermarket in Levi. Would happily stay again😊

Familyroom with dog was great, small fridge and dog fee only 10eur. Room was quite warm, luckily the weather was not that warm. Hotel staff was very nice and welcoming. Spa was also ok, water not that warm. Breakfast was a huge disappointment. I know that this is not a high season, but still some effort would be appreciated. We also stayed at another hotel during our stay and the differece was huge. -Bacon or what ever it was was not good, raw and not tasty - only some cookies and shop donuts as sweets + waffels - with waffels only syrup and bowl of jam. Other place had also cream and other fillings - cheap version ham +coffee had light and dark roast + bread was good Overall the experience was ok, but I really enjoy hotel breakfast and this made me feel like eating in a summercamp. Hopefully the selection is better at high season. Thank you anyway for the amazing staff!

Location of the hotel is excellent for getting to restaurants and shops easily (5 min walk). however most of the rooms are based outside the main hotel, so you have to get kitted up in your snow gear to have breakfast every morning which was not ideal. The classic pizza restaurant on-site was lovely however the Ahko restaurant where we had our half board meals wasn’t very relaxing. It was quite packed and the food wasn’t the best. However it is the most affordable option as food and drink prices are very steep in Lapland.

Rooms and beds comfy, warm, albeit basic. Buffet meals adequate for fussy children. The swimming pool is cold as others forewarned us in the reviews. We had hoped it would be warmer but it was cold so we left when the children were visibly shivering. It doesnt have to be cold. They know their customers are coming from warmer countries than lapland and could tailor it by putting it up a coupe of degrees. The pool was the reason for choosing this hotel. Pizza restaurant inside hotel is AMAZING. Staff were all lovely and helpful throughout our stay

The rooms are very clean and functionally furnished. The quadruple room was equipped with a double bed and a bunk bed. The bathroom was spacious and clean, and the shower was modern with a sufficiently strong water stream. The spa is large and wasn't crowded on that day; it was worth booking the room with spa access (note that the spa is public and can get quite busy). The hotel is located in the center of Levi, and shops and restaurants are easily accessible by foot. Check-in was smooth, and the staff during check-in were very friendly. As is the case almost everywhere here in the North, the rooms are quite small, and for the price demanded, accommodating four people feels rather tight. From a property explicitly designated as a "Spa Hotel," I would have expected a bit more "class." What was very disappointing was the breakfast. The restaurant exudes the charm of a train station hall. While the food was indeed abundant, it was presented without much care. The scrambled eggs tasted like a pre-made mixture, the cold cuts and cheese seemed to come directly from wholesale packaging and were simply thrown onto a plate. Even in this aspect, one would have anticipated more from a "Spa Hotel."

Fantastic hotel - we had an underground link to the spa water world full of hot tubs pools and slides and the Family fun underground playground complete with Wii and Sega, softplay and dodgeball foozball and table tennis total genius to tire out the kids. Burger king in the same complex for the fussy eaters ski slopes are close by which helped the carrying multiple skis etc walk to main hotel was a little chilly but all part of the adventure - good in the buffet restaurant was good enough to eat in all week. Breakfast complete with fresh waffles. Bar was lovely we spent lots of time playing Uno with a bottle. Our room was a small suite with a Sauna, drying cupboard and plenty of room we loved it. great view onto water world and the front slopes. would definitely come again very pleased.

After reading bad reviews I was unsure about our trip but honestly don’t be worried. We stayed in a standard twin room, we had a large shower room, kitchenette with fridge, double bed and a separate room with bunk beds and a wardrobe for the kids (age 12 & 9). Room is spacious. Yes it’s across the car park from the main hotel but that’s no problem. The white big box in the bathroom, is a dryer, only found out near the end of the week. No need for hair dryers, they have them and a kettle with mugs and glasses. Don’t need towels, as they give you a large towel and smaller towel each. These towels you also use to go to the swimming pool. Take drinking water bottles, the water is the best water in the world and so pure. Water is everywhere to drink and taps are fine to drink from. Breakfast was a normal buffet, waffle machines, these were a hit, fresh bread, cooked breakfast, scrambled eggs were starchy but fruit, yogurt, granola, cereal, continental, lots of choice. Evening meal is buffet, again lots of choice, salad bar, cold meats, pickles, soup, fresh bread, always a hot meal, fish, meat, vegetarian, fries. Every night was enjoyable and we never went else where. But if we did want to, the pizza bar looked good and we would have ordered a pizza. Skis can be kept in the foyer of your cabin lodge. Swimming pool/spa, is lovely. So many areas. Highly recommend, don’t be put off by reviews, it’s in the heart of Levi, only 15mins from Kittilä, opposite to the lake and a supermarket a short walk.

You find out how good a hotel really is when things go wrong. We were having a fabulous ski holiday when my husband slipped and broke his hip. The hotel staff were amazing. The reception team arranged for us to change to a disabled room ready for him coming out of hospital. The manager , Mait Abrams, arranged for a wheel chair from a local clinic, even driving there himself to pick it up. When my husband got back to the resort one of the staff even helped me to get him into the room and got a meal for him. They were fabulous and we both owe them a debt of gratitude. It's a lovely hotel, it was our second visit there as we enjoyed it so much last year .