Sovereign Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Kisumu
Sovereign Hotel
Lolwe Drv, Aput Ln, Kisumu, 40100, Kenya
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Located in Kisumu, Sovereign Hotel is in the business district, a 4-minute drive from Kisimu museum and 5 minutes from Kisumu Impala Sanctuary. This spa hotel is 5.6 mi (9 km) from Lake Victoria and 28 mi (45.1 km) from Kakamega Forest.Show More
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Highlights
Sparkling clean
Excellent service
Parking available
Ideal location
Airport pick-up availableShow More
Amenities
Outdoor swimming pool
Spa
Massage Room
Private ParkingFree
Airport pick-up
24-Hour Front Desk
Luggage Storage
Bar
All Amenities
Property Description
Located in Kisumu, Sovereign Hotel is in the business district, a 4-minute drive from Kisimu museum and 5 minutes from Kisumu Impala Sanctuary. This spa hotel is 5.6 mi (9 km) from Lake Victoria and 28 mi (45.1 km) from Kakamega Forest.
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4.1/5
Very GoodCleanliness4.1
Amenities4.1
Location4.1
Service4.1
All 30 Reviews
Surroundings
Airport: Kisumu Airport
(7.4 km)
Landmarks: Cosmopolitana Club
(250m)
Landmarks: Jamhuri Victoria Park
(380m)
Landmarks: Kenya Wildlife Impala Park
(690m)
Landmarks: St. Joseph's Catholic Church
(730m)
Landmarks: Kisumu Hotel Swimming Pool
(860m)
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Rooms
Guest Reviews
Services & Amenities
Policies
12
Deluxe Double Room, 1 King Bed, Garden View, Ground Floor
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Satellite channels
Check Availability
12
Deluxe Lake View Room Non smoking
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Toothbrushes
Private toilet
Check Availability
3
Standard Double Room, 1 King Bed, Garden View, Garden Area
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Toothbrushes
Private toilet
Check Availability
9
Deluxe Twin Room, 1 Bedroom, Accessible, Garden View
2 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Satellite channels
Check Availability
9
Panoramic Double Room, 1 King Bed, Lake View, Executive Level
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Satellite channels
Check Availability
8
Deluxe Twin Room, 1 Bedroom, Lake View
2 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Satellite channels
Check Availability
16
Deluxe Double Room, 1 King Bed, Garden View, Executive Level
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Satellite channels
Check Availability
Hide Room Types
Guest Reviews
4.1/5
Very Good
30 reviews
Verified Reviews- Cleanliness4.1
- Amenities4.1
- Location4.1
- Service4.1
Average for similar properties in Kisumu
Guest User
December 26, 2023
Stayed at Sovereign for 2 nights in Dec 2023. The service was excellent especially on Day 1, unfortunately on Day 2 food ran out at breakfast time. The staff were friendly and re-assuring but being a Christmas breakfast we expected better. Other than that the facility is well maintained with excellent service from staff
Rashida R
November 4, 2023
What a come back experience I had After a kind of unpleasant hiccup post out check in, we experienced the most amazing come back any hotel and it’s team can offer , from reception to house keeping to coffee shop to restaurant! I commend the effort of the guest relations manager, Elizabeth, house keeping staff Robert and Rossyln, porter Bruce and our waitress during breakfast and as well the coffee shop attendant and our hot station chefs , in ensuring we have a comfortable and pleasant stay with them. Keep it up
Guest User
November 3, 2023
From the receptionist Linet to the housekeeping person Robert we had the most awful post check in experience . There was no hot water insufficient amenities…room was unclean, as since w head to leave for dinner .we were made false promises that our room will to be changed to cleaner one only to return at 11.30 pm to find NOTHING DONE! Most horrible experience I would never come back never recommend to anyone
annewalsh3
October 18, 2023
It was a great feeling to be back here again after 5 years - some staff new some staff old faces that made me feel so welcomed again. I felt comfortable here and nothing was a problem for the staff who are friendly and try to assist when they can. Yes sometimes things are slow but hey thats African time lol
Donna S
October 16, 2023
I stayed here one night as part of a group tour. The hotel seems upscale at first glance, but it is really falling apart. The air conditioning was broken in my room, but the person who brought me to the room insisted it just needed time to kick in. It was broken. I complained. It was fixed. It broke again several hours later, 11:00 at night and could not be fixed. They didn't offer to move me to another room, and when I asked, I was told there were no rooms available on the first floor. There is no elevator and I cannot do steps. I was offered an electric fan, which I took since there was no alternative. The water was cold. The towels are dirty and old. All in all, this is one of the more awful hotels in which I have stayed anywhere.
Guest User
August 12, 2023
Fantastic place to be. It deserves 1000 stars! Starting from the front office when you check in, you immediately feel like home.Food is always fresh, the rooms are big enough and there's free fast WiFi. The swimming pool is ever clean. Perfect place for a family vacation.
Guest User
February 27, 2023
The team at the Sovereign Hotel was very welcoming and supportive when I visited for a business trip January 31 - February 2, 2023. The front desk staff and manager made sure I had everything I needed for my business meetings in the hotel, and in the restaurant staff member Celine Atieno Khabahka was exceptionally attentive. She remembered from one day to the next just how I liked my breakfast cappuccino and she and other team members made sure my meeting room was always stocked with water bottles or they served coffee on request for me and my business guests. It was a truly warm welcome to Kisumu!
Guest User
February 4, 2023
There is a Tripadvisor Member/Star Award on the wall behind the Front Desk that notes it as a 4 Star Hotel. How Tripadvisor, how? Even by Kenyan standards it does not add up. Pretty pictures are nice, but have you actually been there? Even I took pictures of the hotel, due to it's Old World Charm, but then things went downhill quickly. At lunch, 2 of the 4 meals we had were under cooked. Told the staff and still paid full price. Our room seemed nice, until shower time. Brown water with sludge and sediment came out of the tap for 12 minutes straight, they moved us to another room. No air conditioning and no WIFI as advertised. Not as advertised.
Guest User
January 31, 2023
Incredibly friendly staff that makes you feel taken care of, great food, very clean and well maintained and secure environment. We stayed here while visiting Kisumu and also used this venue for working on a group project. They made it easy for us from reservation to check out. Our research team was very happy with the conference room, food and tea/coffee.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Spa
Additional charge
Massage Room
Private Parking
Free
Airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Airport drop-off
Additional charge
Taxi booking service
Car Rental
Currency Exchange
Meeting Room
Additional charge
Multi-Function Room
Wake-Up Call
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Spa
Bar
Meeting Room
Restaurant
Restaurant
Cuisine: Japanese
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Transportation
Taxi booking service
Airport pick-up
Additional charge
Car Rental
Shuttle Bus Service
Additional charge
Airport drop-off
Additional charge
Business Services
Meeting Room
Additional charge
Postal Service
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Front Desk Services
Currency Exchange
Front Desk Safe
Luggage Storage
Wake-Up Call
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
English
Food & Drink
Bar
Room Service
Snack Bar
Public Areas
Barbecue
Additional charge
Smoking Area
Picnic Area
Garden
Health & Wellness
Massage Room
Foot Bath
Spa
Additional charge
Body Care
Phototherapy
Activities
Fishing
Off-site
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Facilities for Children
Children's Meals Available
Accessibility
Accessible Rooms Available
Pool Ramp Available
Stair-Free Property Entrance
Wheelchairs Available On-Site
Safety & Security
First Aid Services
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 14:00–23:30
Check-out: 10:00–11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 6 years old and under | Contact hotel |
Children 7–12 years old | US$25.00 (approx. IDR 404,749) per person per night |
Children 13–17 years old | Contact hotel |
Breakfast
TypeContinental, Full English/Irish
StyleBuffet, Boxed/packaged food
| Age | Fee |
|---|---|
Children 17 years old and under | US$15.00 (approx. IDR 242,850) per person |
Adult | Buffet:US$15.00 (approx. IDR 242,850) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$50.00 (approx. IDR 809,498) is charged.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 16 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2013
- Number of Rooms: 41
Located in Kisumu, Sovereign Hotel is in the business district, a 4-minute drive from Kisimu museum and 5 minutes from Kisumu Impala Sanctuary. This spa hotel is 5.6 mi (9 km) from Lake Victoria and 28 mi (45.1 km) from Kakamega Forest.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This Victorian hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
For lunch or dinner, stop by Maestro Restaurant, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 35 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This Victorian hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
For lunch or dinner, stop by Maestro Restaurant, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 35 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets.